Security & Privacy

Enterprise-grade protection for your data

Our Security Commitment

At Soz AI, security and privacy are fundamental to everything we do. We implement industry-leading security measures to protect your audio content, transcriptions, and personal data. Your trust is our responsibility, and we take that seriously.

Our platform is built with security by design, following best practices and compliance standards recognized globally.

Security Features

End-to-End Encryption

All audio files and transcriptions are encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your data is protected from unauthorized access at every stage of processing and storage.

GDPR Compliance

We are fully compliant with the General Data Protection Regulation (GDPR) and other international privacy laws. You have full control over your data including the right to access, export, and delete your information at any time.

Industry Standards

Our infrastructure and operations meet rigorous standards for security, availability, processing integrity, confidentiality, and privacy. Regular third-party audits ensure ongoing compliance.

Secure Infrastructure

Hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA. Data centers are ISO 27001 certified and located in secure facilities with physical security controls, redundancy, and disaster recovery systems.

Access Controls

Multi-factor authentication (MFA) available for all accounts. Role-based access control (RBAC) for team accounts ensures users only access data they need. Activity logging tracks all access for audit purposes.

Data Retention & Deletion

You control how long we store your data. Delete any transcription or file at any time. When you delete data, it is permanently removed from our systems within 30 days. No hidden backups or retention.

Privacy Practices

No AI Training: We never use your audio content or transcriptions to train AI models. Your data remains private.

Zero Data Sharing: We don't sell, rent, or share your personal data with third parties for marketing purposes.

Minimal Data Collection: We only collect data necessary to provide our services. No unnecessary tracking or profiling.

Transparent Processing: Clear information about how we process your data is available in our Privacy Policy.

Right to Be Forgotten: Request complete deletion of your account and all associated data at any time.

Compliance Standards

GDPR Compliant
ISO 27001
CCPA Compliant

Questions About Security?

If you have security concerns or questions about how we protect your data, please contact our security team on Telegram. We respond to security inquiries within 24 hours.

Contact Security Team

Frequently Asked Questions

Yes. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your audio files and transcripts are protected at every stage.
Audio files and transcripts are stored on secure European servers (Hetzner, Germany). We comply with EU data protection regulations including GDPR.
Only you. Transcripts are tied to your account and are not shared with third parties. Our staff does not access your content unless you explicitly request support.
Audio files are automatically deleted after transcription is complete. Transcripts remain in your account until you delete them. You can delete any transcript at any time.
Yes. We follow GDPR principles including data minimization, purpose limitation, and your right to access, export, or delete your data at any time.