How to buy SozAI for a team

The short answer

Sign in on web.sozai.app, open Premium in your account and choose "For a team" (or "For education" for a school). Name the team, pick the number of seats and pay by card on the checkout of Polar, our merchant of record, which adds sales tax or VAT and issues an invoice with your company name and tax ID. A seat costs $12.99 a month or $99.99 a year and gives that person Premium, with up to 700 hours of transcription, in every SozAI app. You can't pay by purchase order or bank transfer. There is no shared team workspace yet either: each member keeps a private library.

From sign-in to the first invitation

The whole purchase takes place in the web app. Nothing is bought through a sales form, and you don't need the phone app installed.

1. Open web.sozai.app and sign in with Google or Apple, or with a one-time code sent to your email. Whoever signs in here becomes the team's manager.
2. Go to Account, then Premium. Choose the tab "For a team". Schools and universities choose "For education" instead.
3. Type the team name. Invited people see it in their email, so "North Desk" tells them more than "Team 1".
4. Set "How many people on the team". One seat is the minimum.
5. Leave "I'll use it too — take one of the seats" ticked if you will record yourself. Untick it if you only pay: you stay the manager and no seat is used.
6. Pick Yearly or Monthly under "How to pay" and press "Continue to payment".
7. On Polar's page, enter the card. Add the company name and tax ID there if you want them on the invoice.
8. Back in SozAI, press "Invite to the team" and paste the email addresses, separated by commas.
9. Each person opens the link in their email and signs in with any of the three methods. Premium switches on for their account in every SozAI app, on the web and in the browser extensions that use an account.

If you'd rather send the invitation yourself, in a chat for example, copy the invitation link from the member list. A link works once and for 14 days, and copying a new one cancels the old one. A seat is held for the invited person until they accept.

One small trap: people who sign in with Apple and hide their email arrive under a different address than the one you invited. SozAI notices and asks them whether to take the seat with the account they're signed in with, so the seat still lands on the right person.

What it costs

Prices are in US dollars, before tax. Every paid row gets the same Premium: up to 700 hours of transcription, files up to 500 MB and every feature of the apps. A Team seat adds no extra features to Pro. What it adds is billing: one payer, an invoice made out to the organization, and seats you can move from one person to another.

A worked example. Eight reporters on yearly seats cost 8 × $99.99 = $799.92 a year before tax. The same eight on monthly seats cost $103.92 a month, which is $1,247.04 over twelve months. If the team will still be using SozAI in a year, yearly is the better deal; if you're unsure, start monthly. You can switch later.

For a single freelancer, Pro is the cheaper choice by $20 a year. There is no student discount, and Education costs the same as Team.

Invoices and tax

Polar is the merchant of record for web purchases. Legally it is the seller: it charges the card, works out sales tax or VAT for your country, and issues the receipts and invoices. Invoices carry the company name and tax ID entered at checkout. For EU businesses, the reverse charge is applied where the VAT rules allow it.

Everything about payment sits under "Manage billing" on the Premium page, which opens the team's Polar account in a new tab: card, invoices, company details, cancellation.

Changing seats and people

You can't go below the number of people already on the team or invited. Remove someone or revoke an invitation first.

Cancelling and refunds

Cancel under "Manage billing". The subscription stops renewing, and every member keeps Premium until the end of the period already paid. After that their accounts go back to the free plan. Recordings and notes stay where they are.

Refunds for web purchases follow our refund policy. In short: a full refund if you ask within 14 days of a payment and no more than 60 minutes were transcribed in the period it covers, counting the minutes of all members together. A refund ends Premium for the whole team at once.

Two cases worth knowing. If a member already pays for Premium in the App Store or Google Play, they should cancel that subscription in the store, or they pay twice; SozAI reminds them when they join. And if the manager deletes their own SozAI account, the team subscription is cancelled, while members keep Premium until the paid period ends.

What the manager can and can't do

The manager buys seats and changes their number. They send invitations, send them again or revoke them, remove members, and see who has joined. That's the whole job.

The manager does not see anyone's recordings or notes. Each member's library is visible only to that member. There are no shared team folders and no admin console with roles. Nor is there SSO, SCIM provisioning or an audit log. A colleague gets a transcript when its owner exports it or copies the text.

If your security review requires single sign-on or an audit trail before anyone can use a tool, SozAI won't pass it today. Better to know that now than after the seats are bought. What we do publish for a review is on the security page and the sub-processor list.

What we don't offer

• Purchase orders, bank transfer, net-30 or other payment terms.
• A signed master agreement or a custom contract.
• A sales call or a demo booking.
• Volume discounts.
• A trial that turns into a charge. The free 30 minutes need no card.

The cheapest pilot is free: ask three colleagues to try SozAI on their own accounts with their own recordings before anyone pays. Our buyer's guide has a two-week pilot checklist.

For anything not covered here, write to [email protected]. We usually reply within a working day. How teams use SozAI day to day is on SozAI for teams, and the full plan list is on pricing.