Speaker A
Managing customer queues usually means choosing between two frustrating options. [music] You either buy expensive plastic buzzers that break or keep paying monthly texting fees just to send updates.
TokenPager turns guests' own smartphones into digital pagers via QR code and token numbers, with no app or phone number collection needed. Staff call tokens from any browser.
Key Takeaways
- TokenPager replaces costly hardware buzzers and recurring SMS fees with a smartphone-based pager.
- Guests need no app and no personal contact data, which simplifies onboarding and privacy.
- Staff can page customers from any device with a browser.
- The service is cross-platform and quick to deploy, suited to many queue-based businesses.
What the video covers
- Traditional queue management relies on expensive plastic buzzers that break or on monthly texting fees.
- TokenPager turns each guest's own smartphone into a digital pager.
- Guests scan a QR code, enter their token number, and wait anywhere they like.
- No app download is required, and no phone numbers or email addresses are collected.
- Staff call a token from any browser or tablet, and the guest's phone alerts with sound and vibration, even in a pocket.
- The demo shows the admin panel and customer view: admin assigns a token, the customer grants push notification permission and enters the token, and admin calls it.
- The customer receives the pager notification instantly after the call.
- TokenPager is a progressive web app that works across Mac, Windows, Android, iPhone, and tablets.
- Suitable use cases include restaurants, offices, entertainment venues, repair shops, and pickup counters.
- The workspace can be set up in about 60 seconds at tokenpager.com.
Chapters
Full Transcript — Download SRT & Markdown
Speaker A
Meet Token [music] Pager. It turns each guest's own smartphone into a simple digital pager.
Speaker A
Guests scan the QR code, enter their token number, and wait wherever they want. There's no app to download, and you don't collect phone numbers or email addresses.
Speaker A
When it's their turn, your staff calls the [music] token from any browser or tablet. The guest's phone lights up right away with sound and vibration, even in a pocket. Now, let's see Token Pager in action.
Speaker A
At the top of the screen, I have opened the admin panel, and below it, I have the customer view [music] opened.
Speaker A
Admin enters a token number and hits assign button. The customer gives notification permission for push notifications and enters the token [music] number.
Speaker A
When it's time to notify the customer, the admin enters the token [music] number and hits call button.
Speaker A
The customer instantly receives the pager notification. Token Pager is a progressive web app, so it works [music] almost anywhere. Your team can install the admin app on Mac, Windows Android [music] iPhone, or tablet.
Speaker A
It's a great fit for restaurants, offices, entertainment [music] venues, repair shops, and pickup counters.
Speaker A
You can get your workspace running in about 60 seconds at tokenpager.com. [music]
Topics:digital pagerguest buzzerqueue managementcustomer queueQR code check-inrestaurant waitlistprogressive web apppush notificationstoken systemTokenPager
