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Hello
Learn how to unbind a Hikvision device from another account and successfully add it to your Hik-Connect account using SADP tool and verification codes.
Key Takeaways
- Devices bound to another account can be unbound using the SADP tool and proper credentials.
- Verification codes are essential for unbinding and re-adding devices.
- Users must log in to hik-connect.com to manage device bindings.
- Successfully unbound devices can be accessed through Hik-Connect app or iVMS-4200.
- Following the step-by-step process resolves common device binding issues.
What the video covers
- Demonstrates the issue of a device already added by another Hik-Connect account.
- Shows how to log in to hik-connect.com via Google Chrome.
- Explains how to find the device serial number needed for unbinding.
- Guides through using the SADP tool to locate the device and select 'Unbind'.
- Details the process of entering username, password, and verification code to confirm unbinding.
- Confirms successful unbinding of the device from the previous account.
- Illustrates how to add the device again to the new account using the verification code.
- Mentions where to find the verification code in the Platform Access menu.
- Verification code is the same as the Stream Encryption password.
- Final confirmation that the device is added successfully and accessible via Hik-Connect app or iVMS-4200 software.
Full Transcript — Download SRT & Markdown
Speaker A
I will show to you How to reset cloud or unbound device
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For the device that already added by another account
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Ok,
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The first i will show to you what the problem
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I will show with web browser
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Login hik-connect with google chrome
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access www.hik-connect.com
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you can login in here input your username and password
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And then, try to add device
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Get your device serial number
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The serial number is : D03846513
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Ok,
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I will show to you how to solve
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First, open sadp tools
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Checklist the device
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Click Unbind
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Input Username and Password Your Device And Then input Verification code
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Then Click Confirm
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Unbind Succeeded
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Now
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Now, we can try add again
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Now, already can add
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Click plus to add
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And the input verification code
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You can find verification code in menu Platform Access
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I Will show to you
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The Verification Code is same with Stream Encryption That is qwerty
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Now we can input
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Success Added
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Device Added Successfully
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Now you can access via hik-connect App
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Or you can use IVMS 4200 in your laptop or computer
Speaker A
Ok, I think enought see you next video Thank you
Topics:HikvisionHik-Connectunbind devicereset cloud deviceSADP tooldevice bindingverification codesecurity cameradevice managementIVMS-4200
