How To Unbind Device | The Device Has Already Been Added by Another Account — Transcript & Summary

Learn how to unbind a Hikvision device from another account and successfully add it to your Hik-Connect account using SADP tool and verification codes.

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Key Takeaways

Devices bound to another account can be unbound using the SADP tool and proper credentials.
Verification codes are essential for unbinding and re-adding devices.
Users must log in to hik-connect.com to manage device bindings.
Successfully unbound devices can be accessed through Hik-Connect app or iVMS-4200.
Following the step-by-step process resolves common device binding issues.

What the video covers

Demonstrates the issue of a device already added by another Hik-Connect account.
Shows how to log in to hik-connect.com via Google Chrome.
Explains how to find the device serial number needed for unbinding.
Guides through using the SADP tool to locate the device and select 'Unbind'.
Details the process of entering username, password, and verification code to confirm unbinding.
Confirms successful unbinding of the device from the previous account.
Illustrates how to add the device again to the new account using the verification code.
Mentions where to find the verification code in the Platform Access menu.
Verification code is the same as the Stream Encryption password.
Final confirmation that the device is added successfully and accessible via Hik-Connect app or iVMS-4200 software.

What tools are used in this video to unbind and then add a device?

The video demonstrates using SADP tools to unbind the device. After unbinding, the device is added using the Hik-Connect web browser interface, and can then be accessed via the Hik-Connect App or IVMS 4200.