Anna starts her new sales job and learns polite phrases to introduce herself and make friends at work.
Key Takeaways
- Use polite and friendly phrases to introduce yourself at work.
- Be aware of common workplace expressions and their meanings.
- Misunderstandings can happen but can be resolved positively.
- Making an effort to connect with colleagues is important on your first day.
- Office culture often includes informal social interactions like lunch.
What the video covers
- Anna begins her first day as a sales executive at Tip Top Trading.
- She feels excited but worried about making a good first impression.
- The video teaches polite phrases for introducing yourself in a professional setting.
- Anna attempts to introduce herself to Tom Darcy, the senior account manager.
- Tom is busy and does not reciprocate the introduction fully.
- Anna misunderstands the phrase 'can you do lunch' and cooks lunch for Tom.
- Tom clarifies that 'do lunch' means to go out to eat together, not to prepare food.
- The misunderstanding leads to an impromptu office picnic with colleagues.
- The video reviews useful introductory phrases for new employees.
- It highlights common workplace communication nuances and cultural expectations.
Full Transcript — Download SRT & Markdown
Speaker A
Last week, Anna got the job of sales executive at Tip Top Trading, thanks to her quick thinking in an office crisis. Today, it's her first day in the office. How are you feeling now, Anna? Excited, but a bit worried. I really
Speaker A
want to make a good first impression. Well, you're going to need some phrases to introduce yourself politely, such as...
Speaker A
Hello, I don't think we've met. You must be... and say the person's name. I've just joined the team. Nice to meet you. Have you worked here long? Why don't you start by saying hello to Tom Darcy, the senior account manager? Yeah, yeah, no.
Speaker A
Senior account manager? Yeah, yeah, no. Yeah, yeah, okay. Yeah, I'll seal the deal. Yeah, no worries. Yeah, all right. See you, mate. Bye. Hello, I don't think we've met. Uh, no, you must be Tom. I'm Anna. I've just joined the
Speaker A
team. Uh-huh. Nice to meet you. Have you worked here long? Um, sorry, I'm quite busy right now. I've got a big deal just coming through. Uh, let's get together sometime. Big deal just coming through, but let's get together sometime. Um, can you do lunch tomorrow? You want me to do
Speaker A
lunch? Well, I'm not very sorry. Uh, important client lunch tomorrow at 12:30 then. Yep. Uh, Tom speaking. Yep, Frankie. Yeah, so what's the latest? Are we on? Well, okay then. Great. Anna, you used some nice phrases to introduce yourself.
Speaker A
It's a shame Tom thinks he's too important to do the same. I'm sure he's just busy, but important to do the same. I'm sure he's just busy, but I'm a bit worried about tomorrow.
Speaker A
Good morning, Paul. Good morning, Anna. Are you okay? Fine. The kitchen's through there, isn't it? Er, yes. Anna?
Speaker A
Oh, hi, Denise. What are you doing? Cooking lunch for Tom. What are you doing? Cooking lunch for Tom. You what? Tom asked me to have lunch ready for 12:30. Did he indeed?
Speaker A
Anna? Hi, Tom. What are you doing? Spring rolls followed by crispy duck in black bean sauce. No, I mean why are you cooking?
Speaker A
Well, if I don't start now, it won't be ready for you by 12:30.
Speaker A
Oh, you misunderstood me, Anna. When I said, can you do lunch, it didn't mean can you make me lunch. It meant, are you available to come to lunch with me in a café or something? Oh. Mmm, something smells good, but
Speaker A
what's going on here? Anna thinks it's her job to cook for people. No, no, I misunderstood. Anna just got a bit confused. Well, never mind. Anna just got a bit confused. Well, never mind. It looks tasty. There's enough for everyone
Speaker A
if you want some. I think that's a splendid idea. We can have an office picnic. Yes. Mmm, that sauce looks delicious. Yes, it's my favourite.
Speaker A
Well, once again, everything has worked out well for Anna. Before we go, a reminder of the phrases she used. Hello, I don't think we've met. You must be Tom.
Speaker A
Hello, I don't think we've met. You must be Tom. I've just joined the team. Nice to meet you. Have you worked here long? Just remember, if somebody says, would you like to do lunch, they're not usually expecting you
Speaker A
to cook for them. Goodbye!
Topics:introduce yourselfworkplace communicationoffice etiquettemaking friends at workEnglish phrasesnew job tipsBBC Learning Englishsales executiveoffice cultureprofessional introductions











