The text came out in the wrong language
In shortSozAI detects the language of a recording automatically, and you cannot choose it by hand. If it detected the wrong language, upload the recording again, preferably a clearer one or just the part in the language you need.
What you can do
iPhone and iPad
- Delete the recording with the wrong text: in the ⋯ menu choose Delete recording.
- Upload the file again. If you can, use a cleaner recording or trim the part where only one language is spoken.
- If you need the text in another language rather than a transcript, translate the finished text: in the same menu choose Translate.
Android
- Delete the recording with the wrong text: in the ⋯ menu choose Delete recording.
- Upload the file again. If you can, use a cleaner recording or trim the part where only one language is spoken.
- If you need the text in another language rather than a transcript, translate the finished text: in the same menu choose Translate.
Web
- The web version has no language choice either: its Upload files screen says “The language is detected automatically; speakers are told apart in every recording.”
- Delete the recording with the wrong text: open it, click ••• at the top right and choose Delete recording….
- Upload the file again: Today → Upload files. If you can, use a cleaner recording or trim the part where only one language is spoken.
- If you need the text in another language rather than a transcript, translate it: on the recording screen click the language button (it reads Original) and pick a language under “Translate into…”. On a narrow screen use the Translation tab.
Why you cannot choose the language
The language is detected from the speech itself, and neither the app nor the web version has a setting for the transcription language. One language is stored per recording, so speech in several languages within one recording is transcribed unevenly.
Minutes
Uploading again also uses minutes for the length of the file. See When are minutes charged.
If the recording is definitely in one language and the text is in another, Contact us and attach a description so we can take a look.
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