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English for Business and Tourism 10 - The Trade Fair

A trade fair dialogue where a UK furniture company rep pitches office furniture to a French insurance company buyer, covering discounts, delivery times and next steps.

Key Takeaways

  • Trade fairs are effective venues for initiating business relationships and gathering client interest.
  • Bulk-order discounts are typically negotiated based on order size.
  • Pro forma invoices and itemized email requests are standard steps before a formal purchase.
  • Exchanging contact details and following up promptly are key to closing trade fair leads.

What the video covers

  • A sales representative from Global Furniture, a UK office furniture firm founded in 1985, greets a visitor at a trade fair stand.
  • The company exports office equipment and furniture to clients across Europe, including several in France.
  • The visitor is a buyer for a large French insurance company equipping a new head office in Toulouse.
  • The representative offers a copy of the latest catalogue, highlighting a newly launched range of desks and chairs.
  • The buyer asks whether discounts are available for large orders; the answer depends on order size but the parties could reach an agreement.
  • Business cards are exchanged as a formal way of establishing contact.
  • Standard delivery is within two weeks of receiving a purchase order.
  • The representative suggests the buyer email a list of desired items and quantities so a pro forma invoice can be issued.
  • The buyer agrees to follow up after returning to France, and the representative invites them to explore the stand.
  • The dialogue models common trade fair vocabulary and polite business conversation patterns.

Answers

Questions about this video

What is the setting of this dialogue?

The conversation takes place at a trade fair, where a representative from Global Furniture, a UK office furniture company, speaks with a potential buyer. The buyer represents a large French insurance company.

What is the buyer looking to purchase?

The buyer is equipping a new head office in Toulouse and is interested in the company's newly launched range of desks and chairs. The representative offers a catalogue and invites an itemized list of required goods.

What are the next steps agreed upon at the end of the conversation?

The buyer will email a list of the items and quantities they need. The representative will then send a pro forma invoice, and the buyer will follow up after returning to France.

Full Transcript — Download SRT & Markdown

00:11
Speaker A
Hello can I help you with anything? No, I'm just looking thanks. May I tell you a little about our company and its products ? Okay. Well, Global Furniture was founded in 1985 and has been making and selling office equipment and furniture in the UK for well over 30 years.
00:31
Speaker A
That's very interesting. Do you export? Yes, we export to countries all over Europe. Where are you based? France. We have a number of clients in France. Is there anything in particular you are interested in. In fact, I work as a buyer for a large French insurance company
00:49
Speaker A
and we're in the process of equipping our new head office in Toulouse. Let me give you a copy of our latest catalogue. We've just launched a new range of desks and chairs. Yes, it's the sort of thing we might be interested in. Do you offer discounts on large orders? That would depend on the exact
01:05
Speaker A
size of the order, but I'm sure we could come to an agreement. Let me give you my card. Thank you, and here's mine. What are your delivery times? Goods are normally dispatched within two weeks of receipt of your purchase order. Why don't you email me a list of the items you're interested in
01:23
Speaker A
along with the quantities, and I'll send you a pro forma invoice? Yes, that sounds like a good idea.
01:29
Speaker A
I'll see to it as soon as I get back to France. I look forward to hearing from you. In the meantime, feel free to look around our stand, and enjoy the rest of the show. Thank you. I will.
Topics:business Englishtrade fairsales dialogueoffice furnitureexportpro forma invoicenegotiationESLtourism Englishbusiness communication

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