How to cancel my subscription
In shortA subscription is created in an app store, so it is cancelled there. In the app, open Profile → Subscription → Manage Subscription: your App Store or Google Play subscriptions open. Deleting the app does not cancel it.
How to cancel
iPhone and iPad
- Open Profile → Subscription → Manage Subscription: your App Store subscriptions open.
- Choose SozAI and cancel the subscription.
Android
- Open Profile → Subscription → Manage Subscription: your Google Play subscriptions open.
- Choose SozAI and cancel the subscription.
Web
- You cannot cancel on the web: payment only happens in a store. Open your App Store subscriptions or Google Play subscriptions.
- Choose SozAI and cancel the subscription.
What happens after you cancel
Premium keeps working until the end of the paid period. In Profile, the plan card shows “active until” and the date.
If SozAI is not in the list
Open the list under the Apple ID or Google account you paid with.
What does not cancel a subscription
Deleting the app and deleting your SozAI account: the subscription stays in the store. If you want your money back, see how to get a refund.
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