Privacy Policy

Last updated: January 2025

Introduction

SozAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including email address, name, and account credentials when you create an account.

Audio Content

We process audio files and recordings that you upload or record using our app for transcription purposes. This content is stored securely and used solely for providing our services.

Usage Data

We automatically collect information about your device, including IP address, device type, operating system, app usage statistics, and crash reports.

How We Use Your Information

  • Provide, maintain, and improve our transcription services
  • Process your audio files and generate transcriptions
  • Manage your account and subscription
  • Send you technical notices and support messages
  • Analyze usage patterns to improve our app

Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for audio files in transit
  • Secure cloud storage with access controls
  • Regular security audits and updates

Third-Party Services

We use third-party services to provide our transcription functionality, including AssemblyAI for audio processing. These services have their own privacy policies and we encourage you to review them.

Your Rights

You have the right to:

  • Access and download your personal data
  • Request correction of inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications

Data Retention

We retain your personal information and transcriptions for as long as your account is active or as needed to provide services. You can delete your data at any time through the app settings.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

[email protected]