Introduction
SozAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including email address, name, and account credentials when you create an account.
Audio Content
We process audio files and recordings that you upload or record using our app for transcription purposes. This content is stored securely and used solely for providing our services.
Usage Data
We automatically collect information about your device, including IP address, device type, operating system, app usage statistics, and crash reports.
How We Use Your Information
- Provide, maintain, and improve our transcription services
- Process your audio files and generate transcriptions
- Manage your account and subscription
- Send you technical notices and support messages
- Analyze usage patterns to improve our app
Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for audio files in transit
- Secure cloud storage with access controls
- Regular security audits and updates
Third-Party Services
We use third-party services to provide our transcription functionality, including AssemblyAI for audio processing. These services have their own privacy policies and we encourage you to review them.
Your Rights
You have the right to:
- Access and download your personal data
- Request correction of inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
Data Retention
We retain your personal information and transcriptions for as long as your account is active or as needed to provide services. You can delete your data at any time through the app settings.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Voice Translation Service
Speech Recognition Data
When you use the Voice Translate feature, your spoken audio is processed for speech recognition (converting speech to text). This processing occurs as follows:
- On iOS devices: Speech recognition is performed on-device using Apple's Speech framework. Audio data is processed locally on your device and is not transmitted to our servers. Apple may process speech data according to their own privacy policy when on-device models are unavailable.
- On Android devices: Speech recognition is performed using Google's Speech Recognition service. Audio data is processed by Google according to their privacy policy. We do not store or retain any audio recordings.
In both cases, Soz AI does not store, record, or retain any voice or audio data. Audio is processed in real time and discarded immediately after transcription.
Translation Data
The text transcribed from your speech is sent to Google Cloud Translation API for translation into the target language. This means:
- The text of what you said (not the audio) is transmitted to Google for translation.
- Google processes this text according to their Cloud Privacy Notice.
- Translated text is returned to your device and displayed in the conversation view.
- We do not store conversation logs on our servers. Conversation history is stored locally on your device only.
Language Models
Voice Translate downloads speech recognition language models to your device for on-device processing. These models are stored locally and do not transmit any data. You can delete downloaded models at any time through the app settings.