Bob & Dips: The Machine Shop & P1 AutoKeys on Mat Armst… — Transcript

Bob and Dips discuss their automotive expertise, experiences with supercars, and working with top YouTubers in this entertaining podcast episode.

Key Takeaways

  • Bob and Dips are highly skilled automotive technicians known for fixing challenging supercar issues.
  • Their complementary skills cover structural work and electronic/technical diagnostics.
  • The automotive YouTube community plays a significant role in their careers and client base.
  • Rapid growth in social media presence can create new challenges in content management.
  • Working on exotic cars requires both technical expertise and adaptability to evolving technologies.

Summary

  • Bob and Dips share stories about their work fixing complex automotive issues and collaborating with well-known YouTubers like Matt Armstrong.
  • They discuss their first meeting, different skill sets, and how they complement each other in the automotive repair and modification space.
  • Dips talks about his rapid YouTube subscriber growth and the challenges of balancing content creation with editing and uploading.
  • Bob reflects on his extensive experience and personal brand as a leading automotive technician in the UK.
  • They reveal humorous and challenging moments, including difficult clients and technical mishaps.
  • The conversation touches on working with exotic cars like Ferrari, Lamborghini, Bugatti, and Zonda.
  • They discuss the evolving complexity of automotive technology, including hybrid systems and software reliance.
  • Both share insights into the pressures and expectations from clients and the automotive community.
  • The podcast highlights the camaraderie and occasional friction between Bob and Dips, adding entertainment value.
  • They emphasize the importance of skill, experience, and adaptability in the high-end automotive repair industry.

Full Transcript — Download SRT & Markdown

00:00
Speaker A
The men they all call when something is impossible to fix. Bob and Dips, both of you know exactly who the worst is to work with.
00:07
Speaker A
I'll tell you who the worst is to work with, yeah. Do you want me to tell you that now? Go on then.
00:12
Speaker A
Matt rang me because I think the keys were locked in the M5, and then after that it was just everyone else.
00:17
Speaker A
There's 278 million views on my work across all YouTube channels in 2 years.
00:22
Speaker A
I don't know what he does. Absolutely no idea. See me sitting there on a sofa and keys and breaking into cars and then there.
00:28
Speaker A
I was trying to weld and I just blew a big hole through the wing and I was just like, I really need Bob right now.
00:33
Speaker A
Where do I start? Bob, you must be now itching as much as you recall the Lamborghinis, wedges of cheese, something like that coming to the channel to take on.
00:41
Speaker A
I can't think of anything worse. I have no interest in it. Like I was always happy with my biking, you know, just going to work and I was enjoying it.
00:47
Speaker A
I've got a David Lloyd gym membership. You've changed, mate. Have you ever had to ask for work though to be cut out of a video?
00:56
Speaker A
Yeah. Yeah. [laughter] Like I said, it's usually yeah, he goes, "Yeah, listen, just please delete that." One that sticks out in my head was when I was doing the radios, when we were flying the radios putting them back and forth.
01:06
Speaker A
That entire thing was such a nightmare. And then on one of the trips The men they all call when something is impossible to fix. Bob and Dips, both of you have sat in the back of this van before.
01:21
Speaker A
Yeah. But on your own individually for a Road to Success podcast understanding about how you got to where you are today. But I have always wanted to sit you together in the back of this van cuz I knew it was going to be an hour of absolute carnage.
01:32
Speaker A
So I think what we'll do is kick off with Bob and ask, do you remember the first time you ever met Dips?
01:41
Speaker A
Uh yeah, I do actually. You were just sat in the car. I knew who Dips was, but you were sat in I don't know what car it was. It was definitely about Matt's new unit.
01:49
Speaker A
Yeah. It would probably be the Revuelto. No, it was before that. I don't know which one cuz they all look the same to me.
01:55
Speaker A
Um it was like fast as cheese cheese wedges. Cheese wedges. And yeah, you're both like I'm reasonably quiet when I'm working. I just kind of stick my head into my work.
02:04
Speaker A
I stay away from everybody and just like do my own thing. So, I wouldn't have said hello and said yeah and introduced myself and stuff and then just let you at it.
02:10
Speaker A
I just thought he was arrogant. Yeah? Did you? Yeah. No. [laughter] I thought we had some early drama there.
02:17
Speaker A
So, you met what? 2 years ago now? A year ago? No, maybe about a year ago.
02:21
Speaker A
Yeah, something like that. So, I've been working with Matt 2 years actually. It'll be 2 2 years today is when I did the dark Gallardo guy.
02:26
Speaker A
Wait, you wrote the date down? Uh no, it came up in my in my uh He's tattooed it on his arm.
02:31
Speaker A
[laughter] And how long have you been working with Matt? Uh done about 4 years maybe, something like that.
02:38
Speaker A
Cuz I know the first automotive YouTuber you really did any work with was Matt before then all of them started dropping into your DMs. But was that the same for you?
02:46
Speaker A
No, so it was Chris that rang me first and then I worked on his Audi TT, the fire-damaged one. Uh and then Matt rang me cuz I think the keys were locked in the M5. Well, we thought the keys were locked in the M5 and then after that it was just everyone else.
02:58
Speaker A
Yeah, we're going to go into everyone else today because you've pretty much done jobs for absolutely everybody and I want to know exactly who the worst is to work with. Who causes you the most trouble? [laughter]
03:07
Speaker A
That's exactly what they asked me not to. Don't tell me the worst is to work with, yeah?
03:14
Speaker A
Should I tell you that now? Go on then. You. [laughter] You walked into it.
03:25
Speaker A
Oh my god. Since you two have met, what was the first project that you're on together?
03:36
Speaker A
Uh we don't really work very closely together because I do these two different ends of the spectrum. I'll come in and do like the structure and stuff and then I'm like usually a few a lot of steps before you come in. So, I'll make it into the shape it should be and then you get to run it.
03:42
Speaker A
So, like yeah, I don't know what he does. Absolutely no idea. So, you just see me sitting there with a small key keys and breaking into cars and stuff and [laughter] then that.
03:47
Speaker A
Obviously, it's two completely different things. But is it really that alien to you because you're obviously mechanical and technical to be able to do what you do?
03:54
Speaker A
Yeah. Far beyond both of you are my abilities are, but is it still really alien to both of you?
04:00
Speaker A
Yeah, I have no idea. For me as well, like watching him do what he does is like it's mind-blowing.
04:06
Speaker A
Like just to see his mind, he'll just like I can see him just like you can see the cogs just going and you're like, "Flipping, that's good." You know, the way that he does it and he makes it look so simple. That's the crazy part.
04:14
Speaker A
As I was saying to Bob the other day, I was just trying to we got the welder and everything and I was trying to weld and I just blew a big hole through the wing and I was like, "I'm so glad that wasn't my Ferrari."
04:22
Speaker A
When it was just a separate wing that we had and I was trying to weld some aluminum on it and I was just like, "I really need Bob right now." cuz I don't even know what settings I'm supposed to be pressing on this thing.
04:30
Speaker A
So, you've had a go at doing what he does, not very well. Have you ever had a go at doing what he does?
04:37
Speaker A
I think it's easy. You just wave it around. [laughter] Clear codes. Yeah, I press a few buttons, clear codes.
04:42
Speaker A
Clear codes, done. Well, you seem to make everything look easy because since both of you were last on, quite a lot's happened in each of your respective lives. Dips, since you were last on a year ago, you've acquired a Ferrari.
04:52
Speaker A
I wouldn't, I don't know if I'd call that a Ferrari cuz it's well, it is by yeah, it is a Ferrari but it's got a chassis number.
05:02
Speaker A
Yeah, that's it but it's not really a very clean one.
05:13
Speaker A
And since you were last on, you've gone from 100,000 subscribers to north of two I bet you know the exact number as well but north of 200,000 subscribers in like 3 months.
05:21
Speaker A
Yeah, we just a few minutes ago we hit 230,000. That is amazing.
05:30
Speaker A
Yeah, it's insane. I've not seen any other any kind of growth like that.
05:40
Speaker A
It's and I find very very so, you've managed to kind of carve in your content of recent a completely different style to a lot of the channels that are out there as well.
05:45
Speaker A
There's so much entertainment leveled into it and you get so much of your personality pulling through as well. But Dips, it's been a while since you last uploaded a video and people know that you bought a Ferrari. So, what is going on with it?
05:50
Speaker A
So, I've just been that busy. I have recorded it. I've recorded everything.
05:54
Speaker A
I've probably got about four videos that I just need to edit and upload. I just have not had the chance.
05:59
Speaker A
Depending on when this podcast goes out, there might be one out already by then.
06:08
Speaker A
So, I'm going to kick my ass here this weekend and actually sit down and edit a video cuz I'll kick your ass as well.
06:14
Speaker A
I'm not as rich as Bob. So, he has people that do the editing for him and everything. People like me yeah, who are just just there at the bottom have to do it all themselves.
06:21
Speaker A
So, I might just saw that's a That's the first time anybody's ever referred to me as rich. [laughter] Bob got a Ferrari.
06:34
Speaker A
I'm feeling it. I'm just in my van. [laughter] Yeah, I looked at it and I was like, he does welding. Why is there so many dents on it?
06:45
Speaker A
It was perfect. But, you're referring to yourself there. Yes, in a jokey manner, but I'm down here at the bottom. I'm this guy. I'm that guy.
06:54
Speaker A
Yeah, you're probably the most well-known car auto technician in the country. Created a huge personal brand of yourself. Got into all of the right doors with all of the right people, all the right channels to allow yourself the opportunity to do something like take
07:06
Speaker A
was completely bent. So, we need to get Bob in to work his magic on that as well.
07:11
Speaker A
But, yeah. This is going to look good when it's done. And we've got think we've got thousands of signatures on it now as well. And I've got a feeling that hand Yeah, and a hand I was wondering I was like, whose
07:22
Speaker A
hand is this? Whose hand is it? Like it just clicked with me when he said that it's his. Um, yeah. There's a lot to do on it still, but it's going to look good when it's done.
07:30
Speaker A
Bob, you must be now itching as much as you recall the Lamborghini's wedges of cheese and all the rest of it. I'm nearly sure that there'll be something like that coming to the channel to take on that's absolutely smashed to bits at
07:42
Speaker A
some point. Is that Is that correct or is that far from the truth? Can't think of anything worse than doing that. I I have no interest in it. Like I'm so [clears throat] I my my interests have changed. I'm not
07:54
Speaker A
sure if it's getting kind of getting older or because of people I'm hanging around with or like have money now.
07:59
Speaker A
And like I can compare them to my my old friends and my better friends now. So, I've got like the the people I hang around here. And then like [laughter] all of the rich YouTubers I hang around with are like I just kind of give me a
08:09
Speaker A
bit of a taste of different lives and stuff. And I'm I've always kind of had like not a lot. Like I was always happy with my bike and you know, just going to work and I was enjoying it. But um I am
08:19
Speaker A
starting to enjoy like the finer things in life. I've got a David Lloyd gym membership.
08:23
Speaker A
Oh, you Have you really? Yeah, it's my only luxury life. I love it. You've changed, David. Come on, seriously. He's the most certainly [laughter] guest. David Lloyd, okay. Not even just like a normal gym around the corner or anything. It's got to be David
08:34
Speaker A
Lloyd, isn't it? And um no, it it it it makes sense for me cuz like I I literally have no other I I work You know what I work like. I I just never stop. It's 7 days a week.
08:43
Speaker A
It's 10 12-hour days every day. Um and you know, I'm just getting I'm making sure I get up earlier, 2 hours earlier, and I go in and I'll go to the gym, I'll have a swim, and I'll come in here.
08:53
Speaker A
As a rule, you know, at least 4 days a week. Um but while I you know, I I don't really enjoy doing it. So, I might as well make it a little bit more nicer by going somewhere nice to do it. So, I'm just changing
09:04
Speaker A
bits and pieces like that. But to go back to car side of things, I I'm when I was over with Matt in Miami, he took me the keys of a Huracan. I was driving around and I was like yes, it's
09:13
Speaker A
not bad. [laughter] Seriously, it's not bad. Yeah, no, I did enjoy that. I did for sure.
09:18
Speaker A
And um my cameraman, Jish, he he thinks it'd be really really great for the channel if I go and get a smashed up Huracan and rebuild it for myself. And I'm like all I do every day is take apart
09:31
Speaker A
people's crashed stuff, put it back together, weld it, and hand it back to them. Yeah. And the last thing I want to do with my spare time is do that again.
09:39
Speaker A
Like it it's just I've been doing it 20 years. I I like my My spare time is like all I challenge you on that a bit though.
09:47
Speaker A
You have clearly enjoyed growing your YouTube channel, enthusiastic about producing really good content. You've got a great cameraman. Does the idea of not just doing it for the content come into your mind?
09:58
Speaker A
Uh yes, it does. But um we've got we've got lots of things that we're planning and doing. Um so we've got uh another building that we're we're we're looking at making for to move the machine shop to. Uh we're also looking
10:13
Speaker A
at possibly getting a a massive truck like a rigid truck and converting that. And then we can move that to different YouTubers and and provide a better service in in a bigger way.
10:22
Speaker A
Um and like a mobile um media kind of a thing that you can move around like camera stations. All all sorts of fun fancy fancy stuff. Um I'm more interested in building that because that's um it's not just repairing
10:36
Speaker A
another car. It's you know, it's woodwork. It's it's it's it's um I I get to learn more doing that than I would rebuilding another car. Like cuz there's there's no difference in any car to me. Like you could have a old
10:47
Speaker A
Volkswagen T5, you know, crashed or you can have a Huracan crashed. It's still bent chassis rails. It's still a radiator. It's still and panels. It's still lights. It's still the same the same stuff. All they're all the same.
10:59
Speaker A
Have you They're different shapes. only necessarily learn that to its fullest extent since working with the YouTubers like both of you. Has it opened your eyes to the fact that a Ferrari that's worth 300 grand is wired the same as something else?
11:11
Speaker A
So for me, I was working on supercars before the YouTube stuff. Um it became more obvious when obviously we started doing the videos and everything, but it's always been like that for me like a car is just a car. But I still love
11:25
Speaker A
cars. So a Lamborghini is a wow thing for me. It's not just a normal car. But when I'm working on it, it's just a normal car because all I've got to do is fix the fault that's on there. Do you
11:35
Speaker A
know what I mean? Like there might be a wiring or there might be a coding or there might be keys or something. So, whether I'm doing a VW uh Golf or I'm doing uh a Lamborghini Huracan, um the process of that is still going to be
11:48
Speaker A
the same. There might be slight differences, but generally it's the same. So, You said a minute ago just how busy you are and the days you work. I know that you are exactly the same, but the one difference in that conversation is you
11:59
Speaker A
teased and he's got all this money and all these people. Maybe it's more like he can actually delegate a new car.
12:06
Speaker A
I I just [laughter] I think that's it is a problem of mine. I think I'm not trying to micromanage or anything and and I hate that because I just don't think it it helps in anyone.
12:15
Speaker A
It doesn't help the people that are doing the work. It doesn't help the person who's micromanaging it. But for me, it's just like if I've got to train someone up and then send them out on the road and it's just that whole you train
12:26
Speaker A
them up and then if they don't stay, then they go and I've just wasted that Have you had that with people before?
12:31
Speaker A
Um years ago, yeah. But I think I need to just open up to the idea of right, okay, look, just get someone put in and We were talking outside the van and I'm sure the viewers could maybe visualize
12:42
Speaker A
this because it is millions of views weekly that people are seeing you guys and your skills and what you can do.
12:49
Speaker A
Genuinely, how many phone calls have you had in a day before? Uh 50. 50?
12:58
Speaker A
Yeah, and that's just the phone calls. Then I've got the text messages, WhatsApp messages, emails, um Messenger messages. Like I've actually literally I've put my phone on silent cuz I was like I just know at some point it's probably going to get an
13:11
Speaker A
email or a WhatsApp or something like that. So, but it is so hard to keep up because I was just talking to you outside about this. I got a a message off someone and it was on a Saturday
13:20
Speaker A
night at 6:20. We're at Silverstone. This was last week. And the guy the guy messages me and he's like, "Hi, I've got a I've got an air conditioning fault on my Audi S3. Can you fix it? So it was 6:20 in the evening and I'm like
13:35
Speaker A
we were at Silverstone. It was noisy. I was like oh when I finish and I get back home I'll reply back to them. Within 1 hour and 20 minutes he has messaged back saying oh so this is this is what you're
13:44
Speaker A
going to do. You're going to air me. Don't worry. I'll leave a review. I got that.
13:49
Speaker A
I'm like seriously. So then I messaged back instantly cuz I was like I don't want to I don't want to be rude and I just like look unfortunately I'm not in work right now.
13:58
Speaker A
I'll be back in work on Monday. Soon as I get back into work I'll have a look into this and let you know if it's something that we can take on.
14:04
Speaker A
You're a lot more diplomatic than I am. And then yeah and then on Monday the and then he the weird thing was is as I messaged that he was like oh thanks Dave. I'm a really big fan. And I'm like
14:15
Speaker A
hang on a second. You just told me you're going to like give me a bad review and now you're saying you're a really big fan. And then on Monday I just messaged him back and I was like unfortunately it's not a job I want to
14:23
Speaker A
take on. So and he goes what you can't help me? And I was like it's not a job not a job that I want to take on.
14:29
Speaker A
So how have your lives changed from the fame suck things from being on camera cuz you're both so recognizable for different things?
14:39
Speaker A
[laughter] Everywhere I go women are throwing bras at me. [laughter] Oh Dave. No it's not NOTHING LIKE THAT.
14:51
Speaker A
BUT IS it is it changed your lives positively or negatively? Positively. Yeah absolutely um I'm not one for fame. I'm very much like keep to myself kind of guy um and when I'm out and about and somebody comes up and introduces them selves to
15:10
Speaker A
me or ask to take a picture or whatever yeah brilliant absolutely. I can't say like oh I love it enjoy it I get excited about it whatsoever but it's really nice to know that somebody's out there and they kind of appreciate
15:20
Speaker A
the work in it yeah? Yeah supporting and appreciating the work and that sort of stuff um and it's it's it's really good. It made it made me very uncomfortable at the start. I didn't like it. And then I
15:31
Speaker A
kind of realized like you're being a bit of an odd bloke. This is they're coming up just be nice to you.
15:35
Speaker A
Yeah. And and like they're they're they're you know, really happy for Yeah, it's as you have it.
15:39
Speaker A
Give them your time. Yeah, exactly. Yeah, and and I've had to kind of train my brain into stop being kind of introverted around that sort of stuff and just like, yeah, no problem.
15:47
Speaker A
Take two two seconds. And you should always ask the name. Yeah. Say what you're doing. Why why do you watch the videos? Why why are you interested in what I'm doing? And and nearly 100% of the time they just they
15:58
Speaker A
want to do something like that themselves. And you know, that's been my career for years now is just teaching people that had a bit of an interest in how to do stuff. So it's just a continuation of that. And
16:08
Speaker A
the other side of it is the opportunities that come along with with that as well.
16:13
Speaker A
Uh like Tips was saying like your phone never stops. I've had to like put auto replies on every platform to funnel everybody to a business WhatsApp.
16:21
Speaker A
I'm so glad that I'm not the only one going through that. I was saying I was like I'm so I'm struggling so much because I'm trying to reply back to people and then you'll send them a message and then it's like, oh I need
16:31
Speaker A
another message back. And it's so hard to get it all to one thing. What I've What I've done is like auto replies. Yeah. This is the number and this is how you ask for a job. So what we do is we say send a video of what you
16:42
Speaker A
want doing. Make it no longer than a minute long cuz I won't watch it.
16:45
Speaker A
Yeah. Yeah. Because there's this guy who's like, oh I've got you some welding to do on my bike. It's a 1947 BSA. I'll show you.
16:53
Speaker A
And he turns around and he opens the back door of his garden and he starts walking to his shed.
16:57
Speaker A
[laughter] Yeah, and I this is all right. He's lovely. You can tell he's absolutely lovely. Yeah. And it's like a four and a half minute video and two [laughter] two minutes of him taking a lot of shots.
17:07
Speaker A
It's like I never knew the mark on the thing. He was like, I'm just going to put the phone down. One sec.
17:10
Speaker A
Yeah, so you get videos like that and which is which is fine. You get them from time to time. But it it's a it's a you kind of have to be a little bit like it's a and it's a really really nice
17:18
Speaker A
position to be in because there's other people out there and I I spent the first four or five years of my business struggling to get work like fighting like really being really scrappy trying to get work. I remember going to um
17:29
Speaker A
uh boot boot fairs They get boot sales things, yeah. car boot sales car boot sales, yeah, yeah.
17:36
Speaker A
And standing there with leaflets to steal them. [laughter] It's a really we don't really have a whole lot of car boot sales in Ireland cuz when you go to a car boot sale, there's a really strange like culture
17:49
Speaker A
there cuz it's just like one person sells their crap to another person and they sell it. I don't think anything ever leaves a car boot sale.
17:56
Speaker A
There should be a YouTuber car boot sale of cars and vans and everything to be moved around everywhere. That's hilarious.
18:02
Speaker A
So I went there. I was handing out leaflets. I was going to different car meets and bike shows and I had a plot of all the the local bike meets in all the different pubs in the area and I'd I'd
18:12
Speaker A
go out to them. Um I went cycling one time cuz I my van blew up. It was in the middle of the middle of COVID. We were just coming out of a lockdown. I had no money to repair my
18:20
Speaker A
van so I jumped on my bike and I cycled it from here to Coventry on the on the canal roads and then I had leaflets to body shops teaching them at the world.
18:28
Speaker A
And like I was I was scrapping for work. I was just like absolutely just paid around to keep the doors open that sort of stuff. It was misery. And now it's it's there's people still out there like that that would be having that sort of
18:38
Speaker A
like having to scrap and people that start new businesses and be yeah, there's now or maybe haven't dialed down the the admin side of the business like what you're saying, yeah. You've got inquiries coming from all directions.
18:49
Speaker A
It you need to figure out how to get them into one place and there would be people out there that are new to business and haven't figured out the stuff that I had to figure out.
18:56
Speaker A
They are struggling to get enough money in or get enough custom. And now I'm on the other side of that where I've got too much which is a really privileged place to be in and uh Well, yeah, I'll
19:04
Speaker A
give you a hand with um Yeah, we were just saying What was more stressful, having more or less? Even though you like having more and it's good cuz it's it is it more stressful to manage So, I think Do you know what? If you
19:15
Speaker A
look at this here, you've got There's two types of stress. There's stress because you haven't got enough work, but there's also stress on I've got too much work and I need to get through it. It's what stress would you
19:29
Speaker A
want? Do you know what I mean? For me, I know I'd rather the work be there continuously and I'd rather be able to I'd rather be able to say no to something than be like, "Oh, I've got to
19:38
Speaker A
take every single job on just so I can make ends meet." Which I've had to do as well. It's the same as when like when you start up, it's so difficult. Like you just going around everywhere just trying to get the work in and I wouldn't
19:49
Speaker A
undercut people, but I had no choice but to do it really cheap at the time cuz I couldn't get the work. And then as you build up and you build your name and then yeah, you just starts to flow.
19:58
Speaker A
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Speaker A
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21:16
Speaker A
And we were talking outside the van about could you guys, cuz you've pretty much been on everyone's channel. I mean, you had a front bumper off a Bugatti Veyron and you had a Zonda the other day from another YouTuber.
21:26
Speaker A
[laughter] Mark McCann who if you haven't seen everybody was on the podcast with James just the other day.
21:30
Speaker A
Hey. Alex Kersten's Carlton. Oh, was that Alex Kersten's? Yeah, yeah. Exactly. So, could you could you guys almost be full-time for the YouTubers?
21:40
Speaker A
And do you have to ever have to control that with new creators even if they've got good followings and are coming up and going like, "I've got enough." Uh I have been in that position where I've had two or three YouTubers uh try
21:51
Speaker A
and get to me in one week or or try try and get work from me in one week.
21:56
Speaker A
Um and I have had to like just put the extra hours in. The way The way I see it when a YouTuber comes to me it's it's it's an opportunity. And like I don't know how many all-nighters I've pulled
22:05
Speaker A
for our for YouTubers. Doesn't matter who they are. Get it done. And I'll just stay up all night yeah, cuz I think it's just kind of from going through all that earlier on in the business where I didn't have it. I
22:15
Speaker A
didn't have the opportunities to to do this sort of stuff. Um yeah, I'll just take it. I'll grab it with both hands. But I don't need to do the all-nighters now cuz I've got a a team behind me now and and it's it's
22:26
Speaker A
it's working really well. It's flowing now. But um it's uh yeah, it's just very different. I but it it's good different. What about for you?
22:37
Speaker A
Um it's something that I'd like to do, go full-time with have it as full-time purely YouTube.
22:45
Speaker A
But for me to do show the videos, I have to get the cars in which means I can't only be doing YouTubers' cars. I'm going to be doing everyone else's jobs as well.
22:55
Speaker A
Um Could they fill your time? YouTubers, yeah, yeah. Easily. Mhm. Easily. But the thing is I have to sometimes say no as well. Not say no if I like with Bob, when you got like four or five YouTubers that want a
23:10
Speaker A
job doing in that week, but they're all around the UK, but I have to get my paid work done as well because if I don't, then I don't pay the bills. Do you see what I mean? So I have to do that. And
23:21
Speaker A
it is an opportunity for me as well. When I go and do like Max's work, Chris's work, Mark's work, if I go and I said this before and and I'll openly say is if I go and advertise on Google Ads,
23:32
Speaker A
it's going to cost me so much money. If I get on a video and it goes out to a millions of people, it works both for both of us. Do you see what I mean? It just it's the perfect
23:43
Speaker A
way of advertising really. Also, it's how you how the transaction is done. Yeah. So um some are some YouTubers are bigger than other YouTubers and some YouTubers like a massive YouTuber might have a very small job that might take a few minutes or a
24:00
Speaker A
small YouTuber might have a huge job and then or vice versa. And then it's kind of like, right, I could go and do this massive job for a small YouTuber and need to charge him how much do you
24:08
Speaker A
charge him? You do it at cost? Do you do it free? Do you kind of It's kind of weighing up and then what are they expecting from you? Yeah. Um and it's a very I I'm finding that hard to navigate
24:17
Speaker A
especially because my channel is growing so much. It's like people who are used to do jobs for free just to try and get on the channel and grow. My channel's now bigger than theirs and I'm like, now it's kind of an awkward conversation.
24:27
Speaker A
I'm like, now I have now I kind of It's funny though you said it on air now anyway.
24:32
Speaker A
I [laughter] I'm always straight out with it cuz I I'm I don't have the the memory to lie to somebody cuz they could call me out in a in a in like 10 minutes. I'll be like uh [laughter]
24:41
Speaker A
So so um I'm just like, right, I'll do as much of this as I can for as cheap as I can. This is what I think I could do it for. If it goes beyond that, then this is what, you know, it might
24:52
Speaker A
cost you and beyond that this So give me kind of bands. I think it would be fair.
24:56
Speaker A
Um so like Matt, um, like everybody's like this the comments in in about me and Matt's videos are just wild. And oh, Matt should build me a car and all this.
25:05
Speaker A
Why should he build me a car? Like is it First of all, I don't want a car.
25:08
Speaker A
Second of all, second of all, like I don't deserve a car cuz I was helping him out. The that you know, being on YouTube with Matt and the opportunities that's opened up even more of other YouTubers.
25:20
Speaker A
Um, for example, when I first start working with Matt on his Gallardo, there was 278 million views on my work across all YouTube channels in two years.
25:31
Speaker A
I've got a playlist of them and it's not just Matt's channel, it's Saving Salvage, it's Chris, it's my own, it's Professional Idiots, it's the all the channels. I've been on like 15 or 16 different channels. That's me. It's 278
25:42
Speaker A
million views as of last week or something when I last counted it up. And it it's kind of a I'm getting a huge amount of work flowing towards the business. Uh, we've got that WhatsApp that comes in and then
25:56
Speaker A
the boys take care of any like bits and pieces of jobs and and like the HMRC series and stuff that's going really well. And we're just working on loads of stuff for people all the time.
26:04
Speaker A
Um, but costing up for jobs is always kind of a really kind of I don't know how to do it and I don't know where I sit within their heads as well. Like What are they expecting of you?
26:13
Speaker A
What is my Am I an asset to the channel or am I not? Or like are they expecting me to do it free or if I ask for, you know, if I put in a cheap price, are they going to go
26:24
Speaker A
Who does this fellow think he is? Yeah. Like and be offended by it and then if I put and then sometimes I put in a price and they're like that's way too low.
26:30
Speaker A
Like just charge properly. I'm like, oh, I didn't know. It's always a kind of a thing that I I don't try and figure out.
26:34
Speaker A
But I'm straight out with them. I'll give them a phone call or just say, "Hey, look, where are we Where are we standing on price?" Just get out in the table talk about it.
26:42
Speaker A
You [snorts] guys are obviously extremely talented in your individual fields. I'm going to think of this almost like sportsmen. And there'll be so many people cuz this is an automotive podcast that follows Formula 1 here. And even in F1, you can have some of the
26:53
Speaker A
best drivers on the grid. George Russell, Max Verstappen, Oscar Piastri at the minute isn't really performing.
26:59
Speaker A
Charles Leclerc isn't really performing, and there's a bit of pressure. In front of the cameras, when the cameras are on, and everyone's on, and your phones are ringing off the from other work and customers, and it's like all this pressure. Are there times
27:12
Speaker A
because you're doing something that requires so much problem-solving, where you do actually like I've just the brain is just not working, or are you guys just Is it like Paddy, do you never have a problem?
27:23
Speaker A
Um rarely, and when I do, it I kind of notice it. I do experience burnout, but a lot of what I do is repetitive.
27:32
Speaker A
So um fixing the front end of a Ferrari here last week, it's box section, welded together, put into bit of measuring tape. It's like I've done so many times, I kind of know what to do. And I find
27:45
Speaker A
when I'm burnt out, I can kind of sit in that and still maintain my um or sorry, not maintain, but still kind of truck along. I've got I get very slow, but I can still get the job done.
27:57
Speaker A
Um But some people are affected by burnout a lot more than I am. Uh burnout?
28:03
Speaker A
Yeah, I think for me it's not Yes, the burnout, but for me it's more about if I'm doing a job and I have to really concentrate on trying to figure something out because I've never done it before, and it's maybe some coding or trying to
28:19
Speaker A
code a module or just anything like that. And then my phone's going, and I'm like, oh, I'll ring them back.
28:25
Speaker A
I'll ring them back. And then they're constantly ringing. Then they'll message, and then you get another phone call, another phone call. And it's just like I feel like just screaming like, just leave me alone for a moment. I just
28:33
Speaker A
want to concentrate on this thing. And sometimes it's so so difficult because you've got the camera on you. You're doing something you've never done before, so you might make a mistake, but you know that on camera, I don't want
28:45
Speaker A
that to be seen cuz then people will be like, oh, look, he doesn't know what he's doing." And I'm like, "I'm human.
28:49
Speaker A
I'm still I'm Do you know what I mean? Like I've never done it before. Let alone Do you know what I mean? Like if something goes wrong on camera Yeah, I I that does bother me.
28:56
Speaker A
I want to be honest here. I know you always are, but I can tell you track the figures. Like you track the figures, you track your players, you're very organized.
29:05
Speaker A
How much do you track the comments when you've been in a video? Um I I'm aware of the pretty pretty pretty much all of them.
29:13
Speaker A
Have you got better with dealing with them or Have you always been sound with dealing with them?
29:17
Speaker A
Um it's a learning learning curve, but it is a learning thing. I'll kill you.
29:23
Speaker A
[laughter] It's not No, it's it's it's trying to get into the mindset of somebody who says stuff like that. Like Some of the comments are wild. Like the hidden comments are the best. That's the first place I go.
29:33
Speaker A
It's crazy, isn't it? It's vile sometimes. I'm like, "Why would you even say that?" No, I don't [laughter] I I had a hard time.
29:42
Speaker A
Yeah. The lad that had some money, that had a bit more opportunity than everybody else. Da da da da da, go on Matt's channel.
29:48
Speaker A
Starts to the videos, so many people loved it. The gods are like, "Oh my god, they're actually like fair play, he's actually pushing the car." But it took a long time to be getting to get with me that fair play. I remember once sat with
29:59
Speaker A
Matt and he I went, "Oh, the comments weren't too bad on that video." I think it was Jones or something just opened up like the hidden like ones that that YouTube had censored and I went Wow. And they don't usually get to me,
30:15
Speaker A
but like that was an eye-opener. I can't Yeah, you found that then. Oh yeah, I found that. Yeah, so so my camera guy is Josh, he's he's got his own quite successful YouTube channel anyway. So he knows everything
30:27
Speaker A
inside out. As I say to everybody, I've been doing what I do for a very long time. I've not changed anything. The only difference is I've got a really good camera man with me now, and that's what's made everything explode.
30:39
Speaker A
Um but he he knows his way in around all of this stuff, so he showed on the first video that we put out. He's oh, this has been said. I'm like Bob, your hair is gay. And I was like
30:49
Speaker A
[laughter] I get a lot of that. Yeah. I get a lot of that. And uh I I usually just like anything that like is is like really There was a some part of it who saying that my hair
30:59
Speaker A
I looked like a puffball or something. And then we went on to on to his um channel after that comment. And it's him talking about some deodorant while he's in a blonde wig.
31:08
Speaker A
Yeah. And [laughter] I was like I was rolling on I was just sitting there. I was like this is pretty It resets your brain a bit, doesn't it?
31:13
Speaker A
Yeah, I can't get into the headspace of some of the people making these comments. Like it's just it's fascinating some of them.
31:19
Speaker A
Even have time to read the comments. So, when I was first starting getting on the videos other people's videos, I was going through all of the comments. As soon as I see Dids, I'll be like oh, quicky read it, read it, read it, read
31:29
Speaker A
it, read it. And then now I'm just like yeah, yeah, I just leave it.
31:34
Speaker A
I'll if I see it like I'll go through the comment. If I see something where people are like oh, yeah, great to see Dids back on that. I would like go I thank you or whatever, but generally I'd
31:43
Speaker A
I'll try not to when my Ferrari the boot lid flew open and we posted that video um Daz my friend, he's the one that bought the car back for me on the trailer.
31:53
Speaker A
And everyone thought he was a recovery driver. So, everybody The video went up at 5:00. I was on the motorway. My mates rang me and said, "Have you seen the comment section?" I'm like, "No." I ended up pulling into a services and I
32:05
Speaker A
sat there for 45 minutes deleting comments. Because they were going in on him so hard. Like, "Who's this guy? He should pay for it. This that the other." I'm like, "It's not his fault. Uh firstly, I'm the one that gave the bungee cord.
32:18
Speaker A
Secondly, my friend's helping me bringing the car back." Do you know what I mean? It's not Things happen. Like and people went in on him so bad. And I felt bad for him cuz he's helped me out so
32:28
Speaker A
much. Like he's done loads for me. And I'm like, "Oh my god, I feel really bad about this." And I was sat there. I deleted 500 comments.
32:36
Speaker A
I deleted 500 comments out of that video and I I honestly I felt The The funniest one was um someone put on here that you should uh the the African recovery driver should um pay for the boot lid
32:47
Speaker A
and firstly he's not even African, yeah? [laughter] He's not even African, he's from Barbados. And secondly, [clears throat] he's not a recovery driver, he's just my mate who is bringing the car back, do you know what I mean? But some of the
32:58
Speaker A
people going on comments and it's like, "Oh my god." And I at one point I wanted to like reply back to people and everybody said to me, "Just ignore it. Do not reply back." Cuz I wanted to tell people to like Do you
33:10
Speaker A
know what I mean? Do you know what I mean? Yeah, I was really wound up and everyone was like, "Just don't respond because the minute you respond to one, it will it will just come back at you again."
33:19
Speaker A
Have you ever had to asked for work though to be cut out of a video for fear of like the comment section cuz you just made a mistake or got something wrong?
33:28
Speaker A
Yeah. Yeah. [laughter] Yeah. Not even for things that you say wrong with it. So you don't look at me then, yeah?
33:34
Speaker A
Should we answer this? [laughter] I said I said I said no, it's it's usually on Matt's videos, yeah? When we you know just you joking around and stuff like that, yeah?
33:41
Speaker A
Yeah. I've said stuff here and I'm like, "Jonesy, just like don't put that in." A lot of stuff gets said behind the camera, ain't it?
33:46
Speaker A
Yeah, I'm like, "Listen, just please delete that." And I'll say it so that when Matt's editing it, he'll see it on the video of me saying, "Listen, please don't ever put that in the video." But yeah, [clears throat] it's just all like
33:55
Speaker A
banter, do you know what I mean? It's just generally like fun stuff or what?
33:58
Speaker A
I One of the six on the head was when I was doing the radios for in in Miami and we were flying the radios back and forth. That was a That was such a nightmare. That entire thing was such a nightmare. Did you want to
34:09
Speaker A
watch it for you? I don't know if anybody watched it. Yeah, yeah, yeah, yeah.
34:13
Speaker A
Um uh so [snorts] we had everybody thought that I was just flying back and forth for weeks, yeah? I did two trips. I went over uh with the radios uh knowing they wouldn't fit, yeah?
34:25
Speaker A
Because Matt brought me these crash radios to you. They were all sorts of shapes, yeah? And I was like, "I'll do my best." And we figured it out and kind of got them close, knowing they wouldn't fit. We
34:35
Speaker A
bring them back to America. We'll mark where they won't fit, and then we'll modify them back in the machine shop.
34:41
Speaker A
And it's easy cuz we're going back and forth anyway. Yeah. And then I'm on one of the tricks, it got I don't know, launched out the back of the plane or something, whatever.
34:49
Speaker A
Yeah. And thing broke on the end. Yeah, it it just started leaking a bit. Yeah.
34:53
Speaker A
So, I was like, "Fine. It has to get re-corded." Yeah. And I Next thing you comment, "Oh, they didn't pressure test it. They didn't do this.
35:00
Speaker A
They didn't do that." It was in the I was like, "Oh my god." And at this stage I'd kind of grown a bit of a skin to to to to to like not really worry about too much.
35:08
Speaker A
Got my way of dealing with them because I don't like deleting comments. I think that's like in your case, yes, absolutely. It's just abusive.
35:16
Speaker A
Um I think it's obvious when you start deleting comments. Of course, you can't be on the comments for 24 hours a day.
35:22
Speaker A
There you you know, it's you're going to miss some of them and then people will pick up on stuff and then they don't see it the next day. It's good. Hit the noise. So, I'd rather explain to them.
35:31
Speaker A
So, I just had to copy paste this message saying, "Hey, thanks for watching. This is what's actually happened. Um we did pressure test them when we did this we did this and then he just got done with it. Just like Yeah.
35:41
Speaker A
Um hopefully I explained it and thanks for watching. Hopefully we can do better for you next time." and all that sort of stuff. And then you get such a sweet reply after that from your person who thought you were a total [ __ ] before.
35:51
Speaker A
Yeah. And they're like, "Oh, well, no problem but but we just didn't see it cuz it wasn't in the wasn't in the video and we love your work and all the rest of the stuff." And and it completely
35:59
Speaker A
changes and I put a lot of time into that. Now, as you're right, I do spend a lot of time in the comments because I want the culture within the comment section to be positive and good. And I
36:09
Speaker A
have a good kind of culture within Yeah, as I said, put culture here within the comments. And the only way of doing that is the those people who are being nasty, instead of hiding them or deleting them or or giving a bad response, actually
36:21
Speaker A
kind of try and bring them on side and and and almost make a a follower or subscriber from them. And you're hopefully a supporter. That's that's why I spend time in the comments and Could everyone subscribe to P1 Auto
36:33
Speaker A
Care's channel and the Machine Shop channel? And the Machine Shop channel as well. Could you all subscribe to Road to Success Podcast?
36:39
Speaker A
Yes, he's got been following us. Really? Mhm. Ginger laugh. Ginger laugh. [laughter] Did you guys watch much YouTube prior to doing what you're doing?
36:48
Speaker A
You didn't watch any? Nothing. I used to watch um car electronics stuff a little bit, but didn't watch any any of the automotive YouTubers. Like not one of none of them.
37:02
Speaker A
Um and then slowly after Chris's I started watching all the others. Then I just went through everybody's back catalog. Yeah, just spent like days just watching every video that they produced.
37:12
Speaker A
Matt's one ended up going right to the beginning and I was like, right, let's just watch all of these. Chris's went all the way down. Mark McCann's went all the way down. And I was like, these are brilliant, these guys are.
37:21
Speaker A
Because you knew you were going to start doing more on your own. You know, I just enjoy I just really enjoyed the videos. After like, you know, seeing like the odd one here and there and you're like, actually these
37:28
Speaker A
guys are really good. I feel well, no, I don't watch any of them. Is that it?
37:32
Speaker A
No. No, I I watched quite a lot of videos. I don't really watch TV though. Mainly just watch YouTube now. Like literally don't watch TV.
37:38
Speaker A
Your escape's like heavy metal music, right? And stuff like that. What makes you think that?
37:43
Speaker A
Because the symbols, drums, and photos of you with your eyes backwards on social media. And all the chains hanging off his off the buildings and everything.
37:53
Speaker A
[laughter] Uh yeah, pretty much. So, it's it's more I'd say I go the majority of music I listen to would be kind of metal based, but it's not like screamy heavy, you know, angry dad kind of stuff. It's it's very very extremely
38:07
Speaker A
varied. Extremely I want to come to one of the gigs one day. Yeah, anyway, I'll join you at one of the gigs.
38:11
Speaker A
Yeah, he'll send you. [laughter] See, you look happy right there. We're in a great moment, but it's not always like that. In the you said in one of the last podcasts, I don't think there's any car that I can't fix / repair.
38:26
Speaker A
Oh, no, I take that back. There's [laughter] There's loads of cars I can't fix.
38:31
Speaker A
Is that just the car? say I I didn't say that there's a car I can't fix.
38:35
Speaker A
Is that right? I can't know anything to a short. I don't think there's any car I can't get into.
38:40
Speaker A
Okay, but but up until I'd say that point, and we're not having to go It's like a couple of cars. But and you're doing stuff that's non-standard, and as you said, you're trying to figure out something that's never been done before.
38:52
Speaker A
But is the problem for you hybrids? Like is Are they a completely different kettle of fish?
38:57
Speaker A
Yes. Yes, they are. There's a lot of technology between all the different manufacturers, which is very different, and there's some bits that are very similar. So, it's like me having to learn everything again. Do you know what I mean? Like I learned
39:12
Speaker A
everything on the 12-V system. Now I'm having to learn everything on a hybrid system, and it's it's a whole new ballgame, and I didn't want to go into hybrids.
39:20
Speaker A
What some of those differences? Just how everything works. Like you've got If you've got on a normal car, like a 12-V car and combustion engine car, you've got 12-V battery, you've got an engine, and then you've got your
39:32
Speaker A
electronics inside, yeah? Everything's on 12 V, 5 V. On new cars, you've got a hybrid system, so now you've got an ECU for that hybrid system, which is talking to the ECU for the combustion engine, which is talking
39:44
Speaker A
to the transmission control module, which is talking to the body control module, is talking to the instrument cluster, is talking to the Like everything they're talking to the suspension is like everything's talking to each other, and if there's one thing
39:55
Speaker A
that doesn't like what what it's seeing, it just shuts the whole system down. And then you've got to sit there trying to figure out what's been done to it before you even got there, cuz someone's tried to play with it. Do you know what I
40:05
Speaker A
mean? We used to have this thing that me and my old boss used to say all the time, the cars used to go to all the other garages in Leicester first, and then they used to come to us. And what we'd
40:14
Speaker A
have to do is undo everybody's work, put it back to how it was when it wasn't working, and then try and fix that problem. In the same way that you probably get it where someone's tried to fix something themselves, but they've
40:25
Speaker A
actually made it worse. So, what you've now got to do is take everything that they've done off, and then start again, and then put it back to how it should be.
40:32
Speaker A
But yeah it's um The further back you go, almost, the easier it is to fix something, sometimes.
40:37
Speaker A
one I had someone put on the comments, and I think it was on the one of the Bugatti videos, or on something else, on one of Max's videos, and they go, "Oh, Dips, I've never seen Dips fix anything."
40:49
Speaker A
I was just like, "All right." [laughter] That one really That one, yeah, that one And I I just replied back. I was like, "Well, clearly you've not seen all the videos that I've been on." And that was me
41:01
Speaker A
being polite. I just felt I really felt like telling him to F off. Like, honestly, I'm like, "Mate, I work my ass off here, yeah, and you're telling me that I can't fix anything." Like, I mean, things do happen, yeah, maybe I
41:10
Speaker A
can't fix everything, but I don't I don't understand. Remember when we're on the 296 you were working Yeah, 296, yeah.
41:16
Speaker A
black black Ferrari thing with the big wing, so. Um you were working around the That's not That's not an act.
41:23
Speaker A
What? The black Ferrari thing with the big wings. How have you been doing this a year now? Just tell them what they're called.
41:29
Speaker A
Of all the supercars, I have the least amount of interest in Ferraris. Oh my god. Well, you you could have to repair wing soon.
41:36
Speaker A
So, um the Yeah, the the Is it It's a half electric thing? Yeah. Yeah.
41:43
Speaker A
Um yeah, the wiring and you're working on like the uh driver side front wheel area. There's a lot of electric systems hanging down there, and you had all sorts of machines hanging off it. It looked like you were going into
41:52
Speaker A
operation. You were pulling things out. I was just like staring at that. I don't know. I don't I'd go back to welding.
41:57
Speaker A
It's It's crazy. It's crazy. But, the thing is that that's what it does me more than anything, is when you get these nasty-ass comments, yeah, where people are just like, "Oh, you don't know what you're doing, this, that,
42:06
Speaker A
you're there." And that's maybe one of the main reasons why I don't really like reading the comments.
42:10
Speaker A
Was the 296 the worst for that? I think that, yeah, I think the 296 as well. Cuz we obviously we tried to the Revoltec couldn't do it.
42:17
Speaker A
Um that's only cuz the software hadn't been developed for us to even reverse engineer anything or even do anything crazy. Again, the same with the 296, if we change the wheel, we knew the wheel was uh like obviously needed replacing,
42:28
Speaker A
but we didn't know that a second hand wheel wouldn't work or the second hand wheel would also be damaged. But if we did, then we that would have been fixed and that car would have been running there without it going to Ferrari, do
42:39
Speaker A
you know what I mean? So these problems ever mess with your mind and you think the manufacturers are then going to attempt to make it even harder than it already is?
42:47
Speaker A
Um manufacturers are always trying to make it harder. They're always. They will do everything in their power to make it harder.
42:54
Speaker A
with that cuz a lot of the a lot of conversations that happen at the moment are about the right to repair.
42:59
Speaker A
Um and you know in in Europe, there is a right to repair. It should be able to earn in America as well, I believe. And you should be able to fix your own car and I think that Bugatti get around it
43:09
Speaker A
by saying, "Yeah, we you can fix the car, but we have to do it for safety reasons." Yeah. "We'll sell you parts, but you're not allowed to fit them." That's what they're effectively what they're saying.
43:18
Speaker A
Um which for me goes against the right to repair. I think manufacturers have always been trying to make it hard to repair your own car. You've always done that in my in my experience. I don't think that's a recent thing. Like I
43:33
Speaker A
remember when I first started messing around with cars with my dad years ago, there was like a multi-spline bolt on the back of a caliper on whatever car we were working on. I'd never seen him cuz I I just
43:42
Speaker A
thought used the normal six-sized hexes, but there's a multi-spline. I was like, "What's that?" He goes, "It's multi-spline. They started putting it on cars years ago, so anybody who wanted to change their own brake pads couldn't.
43:52
Speaker A
You had to bring it back to the manufacturer." Uh and just And that was like all the way back in the '80s and stuff. Like I am cars from the '80s. And so they were they were at it then. And then I
44:01
Speaker A
remember we had a Citroen C5 around the year 2000 and it was the first car we ever had with a with a common rail diesel and something happened. It went into limp mode and my dad went looking for the the
44:13
Speaker A
the the cable, accelerator cable, cuz every car we ever had was an accelerator cable, but now it had wires. This is This is about And of course nobody could fix it.
44:22
Speaker A
Nobody in the world could fix it. What you do is you bring it to your trailer like 4 hours to a specialist. They're at it then. They're They've always been doing it. I don't think anything's changed, but they are it seems a bit
44:31
Speaker A
more malicious now, especially with the Revuelto that that they're and that was that was a nasty thing to try and fix, especially cuz Lamborghini couldn't fix it either.
44:40
Speaker A
This is the thing because you spend a lot of your time, right? Explain the rest of your time away from YouTube. So you spend a lot of your time in main dealers, right? Fixing problems they can't fix. Yeah, so it's
44:52
Speaker A
it's often things that the dealers probably could fix, but it's going to cost them a lot more because they can't go down the route of repairing, they have to replace.
45:02
Speaker A
Do you see what I mean? So dealerships will be like, "Okay, this module's faulty or there's a broken wire. We're going to have to replace the whole wiring loom." Whereas with me, they can call me in and I can repair that wiring
45:13
Speaker A
loom or we can repair the ECU or we can exchange like I'll give you a perfect example is BMW, if an if an ECU fails on it, their their solution is replace that ECU. Whereas what we can do is go and get a second
45:28
Speaker A
hand ECU and then clone all the data from one to another. So one, it saves the customer money. Two, it saves the dealership a lot of hassle. So This This pros and cons to both. Do you get snuck into dealerships?
45:39
Speaker A
Yeah. Fair. Maybe too. It's good though. Yeah. In what way? Even on the weekends when there's no one around.
45:45
Speaker A
Is that So you Is it not Is it cuz you're a non-tech going in there or is that cuz the service advisor doesn't want to admit defeat to someone else?
45:53
Speaker A
A lot of dealerships don't want their customers knowing or don't want people knowing that they're getting outside help. So people expect the dealer to be everything done in house.
46:04
Speaker A
Um so, if you've got a specific um I don't know how to word this. If you've got a manufacturer of supercars from Italy uh and you have your car uh and it goes wrong or you crash or damage
46:16
Speaker A
it and you bring it back to where it should be repaired, the official uh repair center.
46:21
Speaker A
Um I've been brought to those official repair centers out of hours before to do the work for whatever reason. I don't ask.
46:29
Speaker A
Um but yes, it's three times, four times in two different manufacturers. So, it's so weird that because as a as a fellow supercar owner, you know me in depth.
46:39
Speaker A
But I I've owned cars all throughout the years and I honestly got absolutely zero understanding of how to even really take a wheel off a car properly. It would be a non-starter for me.
46:49
Speaker A
But my mindset has totally shifted. Like if I had a car a few years ago, I might have been like main dealer service history only, not willing to go outside of that, not willing to be a bit For me
47:00
Speaker A
and all of the people that I meet and for being a business owner and watching how teams work and people work, to me main dealers don't have a clue what they're doing these days. I'd rather Ricky from ARI Performance service my
47:12
Speaker A
McLaren or my R8 or my Huracan that I've had. Like cuz I I know it'll be done properly and it'll all be on and when I picture a main dealer, all I picture is a 16-year-old apprentice working on my
47:22
Speaker A
car for the first time. Is that reality? Do you think you're way better off with a specialist these days than a main dealer?
47:29
Speaker A
Yes. Specialists tend to go in depth a bit more, which is what I think.
47:32
Speaker A
Yeah. And you know when I'm doing work on stuff, I always imagine that Ricky's watching me.
47:37
Speaker A
Yeah. I do always Do you want me to give you a four-hour to say it?
47:42
Speaker A
Yeah, cuz Ricky don't hold back. Like when he's got something to say, he's going to say it. Yeah. And I'm always thinking like is this going to be good enough? Is Ricky going to be judging me?
47:49
Speaker A
[laughter] I have a lot of respect for Ricky. He is He is brilliant. Everything he does is brilliant. Awesome and so brilliant.
47:54
Speaker A
And when I'm working on stuff, I sometimes I need to like somewhere in my head there's like when I was doing the Bugatti on the floor that that workshop where I was just beating it with a with a piece of steel bar that
48:02
Speaker A
I could find. Yeah. I'm I'm thinking ah Ricky's going to [laughter] What was Ricky going to be going on about? It's true like I I I'm far more comfortable with that with Ricky dealing with my car. Always happy to abuse him
48:17
Speaker A
since 2018, but then I've just got this complete thing that I don't other to be fair than Lamborghini Leicester who to to me they actually really look after us. There's a guy there that's absolutely fabulous, Adam. He's always been some He's like an
48:31
Speaker A
exception to an otherwise weird rule. I remember I was in a Ferrari dealership once and I had a 458 Spider and there was like a little instrument cluster on the on the roof just in the center. It's got
48:44
Speaker A
two tiny lights in it and one of those lights was flickering and I went in and said ah it's doing my heading cuz every time it it goes dark and then interior cabin lights turn on.
48:55
Speaker A
It's flickering. Now I mean if I had epilepsy I'd be in the trees and might be rebuilding it. Like [laughter] I went I said how much can you just replace that light? You know, like you take the little bulb out and
49:05
Speaker A
oh it's a it's a new unit, sir. Ah okay, damn it, you know, 100 quid, 200 quid, it's Ferrari. 795 pounds for a piece of plastic with two lights in it. So I said job, mate. I'm going to stick a bit of gaffer tape over
49:17
Speaker A
that and just hope it I mean he looked at me like he'd never heard anybody say that before in his life. And like but I think due to everything that you guys do and the people that you guys work with, you
49:28
Speaker A
know, the work that Chris does, Matt does, also Alex does, everybody does, I think the general consensus is that more people probably having a go at working on their own cars and just going to specialists and things like that.
49:40
Speaker A
Yeah, definitely. And it's I'd like to know what com or how conversations are changing in the upper rooms of these manufacturers.
49:50
Speaker A
Mhm. Especially with the Bugatti thing. Because that has gone so bad for Bugatti. Now, there's also a question of does Bugatti care? Is it really affecting their sales? Like just the way like when the boys ring up going
50:05
Speaker A
I need this part, I need this bolt, and then they won't sell them. Yeah. Like that's you know, people like you know, normal people that goes out watching that going to go, "Oh, I'll never buy a Bugatti." Because we're
50:15
Speaker A
we're never going to buy one anyway. But yeah, their normal customers being affected. Um is their reputation or their brand is which is which is what in fact it is what it is. Is their brand is their brand being affected? Are they
50:28
Speaker A
Again, they're not just um concerned about like not being able to sell the cars to people that are never going to car buy the cars anyway. But the people who buy those cars are buying it to show off that they they can buy
50:39
Speaker A
it. Well, if nobody respects that car anymore, how can they show it off? So, you think it's the brand damage that it's I think I think it's doing serious brand damage. And all they say is that we're not going to sell you parts to protect
50:49
Speaker A
the brand. I think it's the other way. And hopefully, other manufacturers are kind of like, "Oh, we're not making that mistake. We're just giving them our series of parts. Here's the part." I think Bugatti are actually lucky. As much as the guys had
51:01
Speaker A
some stick. I don't know if you guys would agree with this. That Mate is at the helm. Because it kind of makes it more human than just the big corporate entity knowing who it is. It's like the CEO and and and the face to it. And Mate
51:14
Speaker A
is, you know, an extremely clever clever guy. I think he's probably He's regarded as the European Elon Musk.
51:19
Speaker A
And I think that's So, that's high praise. And I've reached out to him several times. Got a reply directly a few times from Mate. And I've said, "Come on. Can I bring the van down? Start to talk about this." And
51:31
Speaker A
nearly, not yet. So, we're getting closer to asking him the questions. And I do think it will happen. I even replied to a story. I don't even know what a B58 was. But I made him tell me what it is. How bad's that? I'm not a
51:41
Speaker A
BMW guy. And I was like, "Sit B58." But I got a reply. I was like, "Nearly got him on the podcast." but I wonder what pressures he's under from other customers. Have you had any other customers contact you Bugatti with
51:54
Speaker A
problems with their cars? Oh, sorry people only days contact me now. I'm wondering if that is going to start to happen like with these cars that go through because people have such similar problems you know certain cars have
52:06
Speaker A
certain things. I'd imagine if Bugatti start releasing parts then everything will change immediately and then you know Bugatti service centers and stuff will start losing business to to more specialist or private garages.
52:20
Speaker A
Um you'd see like Ricky starting to do Bugatti service or stuff. Um but at the moment I can't imagine much is going to change. I'd love to like see Again I'd love to be in those those top rooms and actually see who's watching.
52:34
Speaker A
Yeah he'd be watching the videos. Yeah I'd love to sit around like be a fly on the wall when Maddie's sitting down and he's watching some Irish fellow in his shed in England like beating the crap out of a Veyron.
52:43
Speaker A
He probably has mad respect. I I hope so yeah I know. I think he probably has mad respect and I think it is so challenging even when you're a pioneer like that to force change. I'd be more interested this
52:56
Speaker A
sounds crazy I'd be more interested to ask like Christian von Koenigsegg his take on that because he's not in that Bugatti room of what it might be like for them than I would maybe ask him directly because I wonder if you can get
53:07
Speaker A
a more filtered approach. Dyson is very different. Can I can I really need to go toilet?
53:14
Speaker A
Go to the toilet I'll speak to you in a minute. Yeah bring bring the microphone.
53:17
Speaker A
dying to go to the toilet you know. And I was like I don't want to say anything and I'm like I'm going to pee myself otherwise.
53:22
Speaker A
This is real life this is. Whilst Dips goes for his toilet break don't forget Refund Club have partnered with us for this video. If you haven't done that free 60-second check yet and you've had finance between 2007 and 2021
53:35
Speaker A
on a car why haven't you? It's literally free you put in your name your date of birth and your address it pulls your finance records for you gives you an estimate of what you could be owed, and then that's it. They handle it for you.
53:47
Speaker A
Click the link as a description and as the pin comment of this video to find out what you could be owed on your mis-sold car finance. You watch a podcast and you can save yourself some money back. Has it tempted you
54:01
Speaker A
to kind of like put a part on your website for sale for something if you get asked about it or for one of these big expensive cars that you know how to make that is vastly different to produce
54:11
Speaker A
than what it is to buy from the brand? Um I can't be asked. A lot of people have asked me if I was going to make another set of radiators for the Chiron, uh which is I could have done. I've got
54:21
Speaker A
all the measurements and and info from them. Um and the same with the front end of the the the Chiron as well. I've I've got the measurements for them.
54:29
Speaker A
Um I was like, "Hey, I could make another one and I'll just spend another week making one and then nobody's going to buy it." That's Who's Who's buying pads for a for a Chiron? It's It's It's It's still not quite there yet.
54:40
Speaker A
as I realize and the rest of it, it's not quite there yet. A question for you.
54:46
Speaker A
Yeah. When I would look underneath a hybrid-powered vehicle, see a massive, usually orange sticker like this really bright with a big like "Hazards, do not touch. This is going to kill you." sort of thing you'd see on a
54:59
Speaker A
pylon. Have you ever had a big shock whilst doing what you've done? Not from a hybrid system cuz that will kill you.
55:07
Speaker A
Will it? Yeah. DC power. It will It will kill you. No, there's no maybe. It will kill you.
55:13
Speaker A
Um you don't get a shock. You only get a shock from a hybrid system once.
55:18
Speaker A
[laughter] Other things that the the things that shock you when you're when they're um when your heart stops.
55:23
Speaker A
Yeah, defibrillator. Yeah, but about 40 of them at one go. Yes. Yeah, it would just annihilate you.
55:29
Speaker A
Yeah. That bad? yeah. So you've had like little shocks and all that stuff at work like cars. Yeah.
55:34
Speaker A
You know, all your bits. Yeah, one of them ones. You know, you're you're wiring a plug in a house or something. That's it.
55:39
Speaker A
Yeah. Everybody's got electric shocks. Yeah, that's right. What? 9-V battery? [laughter] What could it be? Could it be easy to get that wrong if you didn't know what you were doing?
55:48
Speaker A
Yeah. So, do you think with maybe more people taking on their own builds and stuff like that that they could I think as long as So, look, when if you're just randomly pulling cables off not like not doing it the proper way,
56:03
Speaker A
there's a big chance you're going to hurt yourself. But, anyone that's half sensible will make sure that they do it the right way. Do you know what I mean?
56:11
Speaker A
If you're going to pull a plug off, you know it's live, disconnect the batteries first.
56:15
Speaker A
So, that's what you see on Well, from my my observation, I don't really get involved in this side of things at all.
56:20
Speaker A
But, when you've got when you're unplugging a light in the back of your uh in your car, it's got those block connectors, the plastic connectors that go together. And a lot of the EV stuff is like that as well. So, when you're
56:30
Speaker A
unplugging a battery, they've got shrouds and covers and stuff over them. So, when you pull them off, there's not really any exposed live wires that I've seen. The big orange cables and stuff have big terminations on the end of them
56:41
Speaker A
that are kind of like plugs. Yeah. I think the main thing you've got to do is when you when you shut the system it's basically shutting the system down.
56:48
Speaker A
As long as you shut the system down the right way in in the right order, you you're you're okay. You're not really going to have a problem. But, if you don't do it in the right order, then yeah, there's a big chance you can have
56:59
Speaker A
a problem. So, what we're getting at here with the hybrid stuff is Auto Alex's far easier to deal with in terms of cars.
57:05
Speaker A
So, this is the crazy thing. Every time I go to Auto Alex's and TDC's, they're obviously together like in the same place.
57:12
Speaker A
TDC's work. Every time I go there, it's like a 5-minute job. It takes me 2 hours to get there, yeah. And I'll go there and it'll be like, "Yeah, there you go.
57:20
Speaker A
That's done." I quickly solder that and it's done. But, every time I go to Matt's Chris's or anyone else and it's like, "I've just got this crazy thing I've got to try and figure out." And it's like I've never done it before and I'm like,
57:32
Speaker A
"I don't know what I'm doing with it, but we'll give it a try. But yeah, also GDCs are generally I'm going there tomorrow actually to do some stuff as well, but yeah, that's all stuff all right. It's because it's a lot more old
57:44
Speaker A
school stuff as well, isn't it? So there's less things that are new technology on them. Just like customers, how different are the different YouTubers to deal with? Not have to mention any names, but are they are they quite
57:59
Speaker A
different? Like some of them will message you like I need this done yesterday and oh we're doing this in a week.
58:05
Speaker A
[laughter] Yeah. Yeah. Yeah. Yeah. Anyway, [laughter] are there any projects that both of you have done that's come from someone coming through the roots of watching you on YouTube that you think oh my god this project should be on YouTube?
58:21
Speaker A
Um Yeah, but a lot of people are quite media savvy now. Um so a lot of it is in some way. Yeah, but a lot of the stuff I'm doing now um to kind of go back to your other
58:33
Speaker A
questions that I asked earlier, could I do be full-time YouTuber? I'm pretty much full-time YouTube now and then I kind of give the boys a hand as well cuz machine shop's like a team of six of us now.
58:43
Speaker A
Um and I'm kind of 90% YouTube now and then my 10% is helping them. But we had a Ferrari in a week ago, a blue one.
58:54
Speaker A
Uh [laughter] Uh Por- Por- I don't know what it 458 yeah. Uh the blue one and he was just building cuz he enjoyed building them.
59:02
Speaker A
And he had no like media savviness whatsoever. Uh but he made a YouTube video of it and it did really well. It's like 300,000 views or something. But people love watching Bob fix super cars.
59:13
Speaker A
Yeah. Yeah. And I have no interest. I want to make motorbikes. So when I put motorbike stuff out it gets like 30,000 views or something. So I was like But I think it's interesting. I like watching it. I like watching you from
59:23
Speaker A
nothing or something that's broken make it and it looks factory at the end and I'm like, that is quality. That is It's very much how we kind of filmed it because there's a video of me fixing this little motorbike part from like the
59:34
Speaker A
from the 40s. And it's just like this little like it's it's hard to spot what it is in the bike. And I fixed it with a bit of house and wire and it's just like kind of got it together, but it's really kind of
59:43
Speaker A
crafty cool video. It's like 120,000 views or something. I was like, why did that do well, but the motorbike didn't?
59:47
Speaker A
But it's it's up there. it's a lot to do with also like you know when you could go and if if you're making a part that isn't available or if you're making something that is done in a rudimental way or something and it's
60:00
Speaker A
like no one would have thought of to People like to see your brain click. So when you're like, oh actually I can do it like this or I can do it like that and it's like, flipping heck, I didn't I
60:10
Speaker A
wouldn't have never have thought of that myself. Do you know what I mean? So I love watching that side of it.
60:14
Speaker A
But I don't think people necessarily appreciate with with what you do that I went what visited Koenigsegg a few years ago. I was really lucky to go and I remember the thing that stood out the most to me was when I went into the
60:26
Speaker A
electrics section of the shop and they were you know creating the looms and scratch. And I think they said it was either 12 miles or 18 miles of cables in one car. And that I could imagine that.
60:40
Speaker A
Absolutely blew my mind like, how do you even find what the problem is when it's like like that?
60:49
Speaker A
Just you do your obvious tests, fuses, and then it's just a pin out from one to another making sure you've got communication. As long as the wire is okay in between, then the fault is going to be on either end of it.
61:01
Speaker A
And like I said with new cars, it talks to other things as well. So it's not just, oh are these two communicating? It's are these two communicating? Is that communicating with that? Is that communicating with that? So now you've
61:11
Speaker A
got to test the whole circuit. And with canvas now, canvas is like basically a loop that goes around the car and everything attaches to it. And And it communicates through that line. So if you have one open end on that, it's an
61:25
Speaker A
open circuit technically. So, you haven't got an end You haven't got a continuous. It's stopping at one point.
61:30
Speaker A
That's where your problem is. So, then you've got to fix that problem and then like sort of fix that loop for everything to communicate. No.
61:38
Speaker A
I know. Probably [laughter] a geeky. You think people see the biggest I'd say the biggest difference between like you guys from the way that you work's perspective is you're very open and regular to training people.
61:53
Speaker A
It's like when you just say, "I can train someone to do that." I remember it stuck still stuck with me that you explained to me MIG welding and TIG welding in the last video. MIG welding's larger and TIG welding's smaller. And I
62:02
Speaker A
remember it. Like even me who doesn't know how to do something. But that's obviously been more of a challenge for you to be able to do that.
62:10
Speaker A
But it's so technical what you do and requires so much problem solving. Is it just harder to teach someone to do what you do?
62:19
Speaker A
Yeah. I think it's um it's how interested that person is to learn. And you'll probably find the same that if you can teach someone welding, but if they're if they're not taking it in or if they're not that interested in it,
62:32
Speaker A
they're not going to pick up on everything that you say. You can teach a skill, but you can't teach an attitude.
62:36
Speaker A
Yeah. That's it. You can lead a horse to water but Like and that's so true because when I started doing what I was doing before P 1 Auto Keys, before any of that, I was fitting stereos and doing alarms
62:47
Speaker A
and this, that, and the other. And for I probably say a good portion of it was for free because I just wanted the opportunity to work on people's cars. I didn't have no professional experience.
62:57
Speaker A
So, my dad had a garage. So, I just want to do anything. I'd just be like like let me just try it. And if it worked, you've had it for free because I just wanted the opportunities. And But if it didn't, I'll charge you.
63:09
Speaker A
[laughter] If it didn't work, it wasn't me. But yeah, it's just that. It's just like you've got to want to learn. And if you've got that attitude of like I want to learn, you'll succeed in anything.
63:19
Speaker A
But that opens this question. You touched on it earlier, which is you're starting to get that and it's probably very alien for you, especially the way that you are, because I think the most common comment on the last podcast was
63:31
Speaker A
this like, "Bob is so down-to-earth. Bob is so humble. Bob is like" There was the most frequent comments and you know that you probably section them into files of which comment is on.
63:43
Speaker A
[laughter] There is a point that when you start surrounding yourself with the guys that are seriously pushing, which is why a lot of them have got to where they've got to. I know this. I speak to people every single week that are
63:54
Speaker A
overachievers, that push, that have achieved something really special, no different to you guys. When you start surrounding yourself with more of those people, do you end up like even if you're like, "Oh, I No, I'd never leave my current friends.
64:06
Speaker A
It's wrong." As you said, you end up with two groups developing. Have you kind of found that to be the case and has that like enriched your brain? Has it allowed your brain to breathe a little bit more?
64:18
Speaker A
Uh for me, massively. So, I've got like my friends that are Yeah, I work with like just the most brilliant people in the world. They are absolutely amazing. I love them to bits.
64:30
Speaker A
Um but my new friends [laughter] No, they're they're great and I'll never leave them. And all I want to do is like if there's there's some of you most of the people here, and I know it's a terrible business practice, but most of
64:42
Speaker A
the people that work here, I know them socially first and then I'll approach them and say, "Hey, do you want to do a few hours?" Yeah? Instead of saying, "Oh, I'm going to give you a job." Because then when when you've hired your
64:52
Speaker A
mate and turns out that they're a bit [ __ ] or a bit lazy or you find out something about them professionally and then you have to sack them or it ruins everything. But if you know your friend
65:00
Speaker A
and you kind of believe in them, you know you know their attitude towards work and then you can you can kind of offer them a few hours and then they're brilliant and you offer them more and more and more and just kind of bring
65:09
Speaker A
them in that way. That's how all these people got here. Um so, my friends I hear I'll never leave them behind. I'll I'll also behind I want them to I'm bringing them into building and into business together and
65:21
Speaker A
grow together and build them onto the next place and the next place and just bigger and bigger and bigger. Um, with the with the YouTube side of things I've spent um, a lot of time not not a whole
65:30
Speaker A
lot of time socially with any any YouTubers. Um, when I go over and work with with uh, Matt in Miami um, it's like we'll go to where where we were working on the car. We work together and then we go out for dinner
65:41
Speaker A
and and it's not like we're sitting down playing FIFA or anything like cuz we didn't have nothing in common really.
65:46
Speaker A
Um, but it's nice to hang around and see how um, they think and like the numbers that are being thrown around the table and their discipline and like they get up in the morning they go to the gym and you
65:57
Speaker A
know, they want something to change they make a change and and um, uh, Matt Jones like we've spent a lot of nights uh, nights together. Oh, yeah.
66:06
Speaker A
[laughter] Uh, working out doing all-nighters over at Matt's place cuz I need to get a job done before I went to another job the next day. But he's always asking questions and and he'll come up with some sort of an abstract, you know,
66:16
Speaker A
thought or a question or and he's trying to like see how your mind is working.
66:20
Speaker A
Not as a test but it's just kind of see if you can learn something from you and he's got a lot of unique ways of thinking and and like good questions. And I like spending time with Matt Jones. He's he's really
66:31
Speaker A
interesting fellow and he's just wired like a like business people. He is the benchmark in how to be that second role on the chat. That that for everything. He's the benchmark for every single person I've ever taken on. He
66:45
Speaker A
could be one of the most infuriating wind up individuals I've ever met. He's always there like he is so good at getting to me but I would love to have him sat on here and I'm sure he will one
66:56
Speaker A
day. Um, he doesn't really like bigging himself up or talking about himself but he not very like he is the benchmark. I don't necessarily think and you must see this from being close to him. I don't necessarily think
67:07
Speaker A
that the audience appreciates just how talented he is. Like he does so much. He is on the phone all the time. Like I plenty of times I seen him and my dad playing football. Yeah.
67:19
Speaker A
And my hands are playing football with Toby or something. And then and and Jones is on the phone and he's doing deals. And he's he's hardcore. Like he will not back up from anybody. Like he's he's he's savage. He's a savage
67:31
Speaker A
businessman. And the business side of of his brain is something I'm very into. I want to sit down and talk to him more about it cuz like I can I can well have cars back together. What?
67:42
Speaker A
Like when he started talking about the money side of business and how to how to move things around and like taxes and [ __ ] moving you there's fans I don't know I don't know I don't know what questions
67:51
Speaker A
to ask him. I know what I know he's going to be paying back HMRC.
67:55
Speaker A
[laughter] Yeah. Would you agree with that, too? Yeah. Yeah, I've I've I've seen I've seen him like pull forwards.
68:02
Speaker A
Yeah. Yeah, like I've seen him do camera work. Then he's sort of directing his directing things to how he wants it.
68:11
Speaker A
Um like doing the deals on the phones with like sponsorship deals and stuff like that in your line.
68:18
Speaker A
I don't think people see that. That doesn't make the camera not even the Mark 2 videos.
68:21
Speaker A
He's a savage when he's doing it as well. If he doesn't like the deal he's like, "No. Not happy with that." And I'm just like almost like just back winter corner he's bringing it to you.
68:28
Speaker A
What I'm trying to give value for the guy listening to this in the workshop or in his van on his way to the next job or all the rest of it is you guys have lived so many different versions of your
68:38
Speaker A
lives. Do you think people just really out there don't have it that haven't had this opportunity to work with people that open your mindset?
68:48
Speaker A
And like so close mindset compared to where they could be. Like do you find yourself with people walking in your door constantly being like, "No, like you need to open up your mind that there's so much more to what you're
68:59
Speaker A
doing outside." So I literally had this conversation with one of my friends. Um, he's got ADHD and I said to him I was like, "Oh, if you do this, this this will work for your business." He's just set up a new business.
69:12
Speaker A
And um, he was like, "I can't do that." I goes, "Why do you keep saying I can't do that?" He goes, "Because I can't." I It was basically he's good at the physical, but he's not good at doing the
69:21
Speaker A
social side of social media side. And I'm like, "Yeah, I'll help you and between us we can get your channel up as well, like get your Instagram page up and all the rest of it." He said, "I don't know how to do it." But he just
69:31
Speaker A
gave up before he started and I'm like, "Open your mind to what I'm saying." Like I'm not saying it's going to be easy. I'm not saying it's going to be done in a day, but open your mind to
69:41
Speaker A
knowing that you can do it if you put your mind to it. And there's people here to help you achieve that goal. Do you see what I mean?
69:48
Speaker A
And software as well. Yeah, I rely so much on software for various different things. Like um, I've got like just even my tasks app uh on my phone.
69:58
Speaker A
I wouldn't imagine you being very sort of software driven cuz everything that we picture with you is sort of banging and clanging and 1,123 tasks that can be done. Uh, but everything goes in yeah. And then like everything's on spreadsheets,
70:11
Speaker A
everything's done by like I try and automate as much as I can. Um, my spreadsheet I'm I'm not great at spreadsheets, but I I I have to lay information out in a very simple way.
70:21
Speaker A
Like I don't I can see that in the way you track things on YouTube.
70:24
Speaker A
Yes, yeah. Well, I I it's it's I try and simplify all the information coming in.
70:29
Speaker A
And when I'm having a conversation with somebody, like some of the questions they're asking, if they go on a bit too long I kind of like, "What did you say at the start of it?" [laughter] I have that problem.
70:37
Speaker A
I've so done that. And I'm like that with everybody. So, somebody kind of starts like speaking about ideas and all that stuff. They're like trying to trying to like hash things out in their own words. I'm just like,
70:47
Speaker A
"What do you want me to weld? Just point at the thing you want to weld." I'm just shut up.
70:52
Speaker A
Yeah, just shut up and point at what I want. Like give me a minute video of what you want me to do and no more.
70:55
Speaker A
A minute video, yeah. Yeah. Don't watch the again. So, I I can't like I've I've muted WhatsApp, my business WhatsApp, and my Instagram from making notifications on my phone because I'm doing that my phone goes off and I'm
71:07
Speaker A
like that might be important. It's never important. It's just like some you know your uncle liked your your picture or something yeah or whatever it is yeah.
71:15
Speaker A
So I deleted all that or not deleted just muted it and auto replies to funnel everybody everybody to the one WhatsApp number and then a short video of what you want yeah. And just keep everything streamlined and it's easy to manage. Any
71:27
Speaker A
information that comes into that I'm like right is this job at this location and it's going to take me this length of time and that goes into a spreadsheet.
71:34
Speaker A
And we've got Pete here he's managing he's he's he's going through all the WhatsApps now because we are getting like crazy amount of WhatsApps in unbelievable. It's all in one place now and and he just puts it in that kind of
71:45
Speaker A
info. So he's the filter for me to look at it and then it's a picture of our video of the job and I can be like right that'll take me 3 hours to do. That's the price.
71:52
Speaker A
Yeah. And it's just simple simple simple. So once a day I sit down and repeat or do it twice a day 10 minutes each and rip through everything. It's really simplified and just keep it simple cuz I'm not like I can't handle a
72:03
Speaker A
huge amount of information coming to me all the time and it's something I learned from an old previous boss of mine. I remember going into into the office and he's like what do you need done at workshop? I was
72:13
Speaker A
like 20 welders. How much is a welder? I'm like do you want a MIG welder or TIG welder? And you do want them like 3 10s or 2 40s? And he's like how much is a MIG welder? I'm like well the trends on
72:21
Speaker A
which kind of welder you are. He said how much is a MIG welder? How much is a welder? He kept saying how much is a welder? So I just averaged the price of them I said 1,000 pound. He goes right I understand
72:30
Speaker A
that. Yeah. And that's how I want information presented to me now and that's the only way I can kind of deal with it.
72:37
Speaker A
So I don't really like ADHD as I it's a personality trait not a not a disability. You just get over it.
72:44
Speaker A
You just figure out ways to do it but we um software huge help. ChatGPT huge help. Somebody sends me a long email I'm like most of it's fluff. Hi, how's your day? That's bollocks. I just Okay, don't need that. Yeah? Chatty bit here, what
72:58
Speaker A
do I need to do with this? Yeah, and then they'll say, they're talking about this, that's what they want you to and they'll say, yes, you are. I think people wider than other people may have like a certain mindset about the guy that
73:11
Speaker A
cracks and bangs hammers together and does welding and does very blokey manly stuff. And traditionally, the stereotypical view of that would be like the who's kind of even normally go, oh, that's bollocks, that's bollocks. You've got a really, really open mindset to
73:25
Speaker A
everything. Like where we're taking it on something new or a new piece of tech or a new piece of this. Have you always had that or has that come later in?
73:33
Speaker A
Don't know. Um I don't know. It's If you're a kid, you're kind of like My my my parents are very open-minded, they assume you're open-minded. Um and my dad was always like, you know, what's new, what's what's next, best next bit of bit
73:44
Speaker A
technology or and um and and kind of you know, when you're around that, you you you do kind of pick up bits and pieces of like even down to music. My dad's super open-minded, he listens to anything. So, I listen to any kind of
73:56
Speaker A
music and and um and you never really want to I only started using spreadsheets when I was I think it was about 26 or 27 and I all I did it was cuz I 22 lads in one workshop and I was trying to manage
74:10
Speaker A
them. I I didn't know how to manage this, I just got stuck with the job. And um I started making a calendar for the sick days and where holidays and stuff and it was just colors. There was no
74:19
Speaker A
numbers in it. It was like, Rob is off on this date and that time. And it was simple as that and I was like, oh, it does a bit more and it does a bit more and I'd teach myself a bit more of the
74:26
Speaker A
coding and stuff. I can't really do much of it, but um but now we do a lot on spreadsheets because it's just a very simple way of looking at them information without any of the fluff in it. Um and we're using those
74:38
Speaker A
bits of technology. I was like, oh, it makes my life a bit easier. I used to walk around with a diary all the time and I'd write down my jobs through the day and I'd I'd cross them off and then
74:46
Speaker A
the stuff I didn't get done, I'd write them onto the next page. I was like, is there a way of digitizing that we can carry on my phone? It's just being It's not so much open-minded. Be silly not to
74:54
Speaker A
do it. Is that hard for you to do without knowing how long somebody's going to take if you're a problem Yep's over?
75:00
Speaker A
Cuz in a day I can book in four jobs, five jobs. And if the first job doesn't go according to plan, that's the rest of the day completely messed up.
75:10
Speaker A
And how often does that happen? It happens. Like it can happen. So, what I now normally do is if I'm I normally do a job I I normally allocate whatever time I think it's going to take for that job.
75:23
Speaker A
Plus 10%? Yeah. And I literally I'll leave I'll leave like about half an hour 45 minutes between the that and the next job for travel time and if anything gets delayed. If within the Say I'm doing one job and I said it's going to take an
75:34
Speaker A
hour, if I come to like 45 minutes and I know that I'm going to need another 30 to 40 minutes, I will ring every other customer and say to them that right, I've been delayed da da da da da da
75:46
Speaker A
because I know it's going to knock on. And by the time I get to that last customer, it's not going to be 30 minutes late, it's going to be two hours late. So, I just make sure I'll try and
75:54
Speaker A
ring them. So, and the worst thing is is sometimes I'm so engrossed in the job that I actually forget to ring the next person and I look at the time and I'm like, I'm supposed to be at his job
76:04
Speaker A
right now and I'm quickly ringing them and I'm like, I'm so so sorry. But what do you do when you got that much work and that many people coming in and that many things to juggle and it the type of work you're doing is
76:14
Speaker A
problem-solving? Yeah. It's like you're an athlete in your own industry. Like it's not like a one-size-fits-all.
76:21
Speaker A
But it's doing for a service. [laughter] But it is in in the way that like every day is almost like you're up against it.
76:27
Speaker A
Yeah. And you've got to like get to the end of the day and you don't necessarily know it's always going to go smoothly. So many people wake up and go to a job that most of the time they know it's going to
76:36
Speaker A
go smoothly, but that really isn't the case with you two. But that's why you live really unbelievably interesting, fascinating, and crazy lives which enables me to talk with you and ask lots of questions, even if some of them are a
76:47
Speaker A
bit long. So, Dips, [laughter] well, thank you for listening to my questions. Thank you for talking to each other. I'm sorry about the height difference, Dips, on this camera, [laughter] cuz I know about it. Looks I hopefully most people are listening in
76:58
Speaker A
the car. Thank you for both coming in the back of my van. That sounded horrendous, didn't it?
77:03
Speaker A
[laughter] We'll see you again soon. Now, thank you.
Topics:Bob and DipsMatt Armstrongsupercar repairFerrariBugattiLamborghiniautomotive YouTuberscar restorationauto technicianRoad To Success Podcast

Frequently Asked Questions

Who are Bob and Dips and what do they specialize in?

Bob and Dips are expert automotive technicians known for repairing and restoring high-end supercars, often working with popular automotive YouTubers.

How did Bob and Dips first meet and start working together?

They met about a year ago through Matt Armstrong's automotive projects, with Bob focusing on structural work and Dips handling technical diagnostics.

What challenges do Bob and Dips face in their work?

They encounter difficult clients, complex car electronics, and the pressure of maintaining high standards while managing content creation and editing.

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