Ben and Jerry’s founders on using ice cream as a voice … — Transcript

Ben & Jerry's founders discuss using ice cream to promote activism, focusing on social justice and police reform, especially qualified immunity.

Key Takeaways

  • Activism is integral to Ben & Jerry's brand identity and business philosophy.
  • Customers appreciate companies that align with social justice values.
  • Qualified immunity is a critical issue undermining police accountability and community trust.
  • Businesses hold significant power to influence government and should act responsibly.
  • Ben & Jerry's founders advocate for corporate activism beyond profit motives.

Summary

  • Ben Cohen and Jerry Greenfield founded Ben & Jerry's over 40 years ago, blending ice cream with activism.
  • Despite selling the company to Unilever in 2000, the brand's commitment to social justice remains strong.
  • The founders emphasize that customers value companies that stand for justice, fairness, and equality.
  • They faced criticism for mixing business with activism but believe businesses gain respect by addressing social issues.
  • Ben & Jerry's founders actively use their platforms to advocate for police reform and ending qualified immunity.
  • Qualified immunity protects police from civil suits, which the founders argue breaks trust and denies justice to victims.
  • They stress that accountability is essential for achieving desired social outcomes, especially in law enforcement.
  • Ben Cohen highlights that business is the most powerful societal force and must act responsibly beyond profits.
  • The founders connect activism to their community responsibility, especially regarding racial justice and police brutality.
  • They believe businesses should leverage their influence to promote legislative change and social reform.

Full Transcript — Download SRT & Markdown

00:08
Speaker A
[Music] Change. I'm Jen Rogers here with Kristin Myers. It's been more than 40 years since two friends who met in middle school gym class opened up a small ice cream shop in Vermont with their big chunks of cookie dough and brownies. Ben Jerry's revolutionized the way we eat ice cream, and Kristen, as we all know, they mixed in activism as well.
00:26
Speaker A
jerry's revolutionized the way we eat ice cream and kristen as we all know they mixed in activism as well exactly so ben cohen and jerry greenfield welcome to the program now now you both sold the company to unilever back in 2000 but
00:43
Speaker A
Exactly. So Ben Cohen and Jerry Greenfield, welcome to the program. Now, you both sold the company to Unilever back in 2000, but your brand of activism is still very much baked into the corporate DNA. Ben, let's start with you first. I'm wondering why you think that this activism, this social justice imperative, is still going strong at the company.
01:00
Speaker A
you know i think that our customers i think that americans in general are a people that really care about justice and fairness and equality and you know pretty much when ben and jerry's takes these stands uh their stands for justice and the
01:17
Speaker A
You know, I think that our customers, I think that Americans in general are a people that really care about justice and fairness and equality. And, you know, pretty much when Ben and Jerry's takes these stands, their stands are for justice, and the majority of the population agrees with it. And, you know, when you can form a relationship with your customer that's based on shared values, that's a very, very strong bond.
01:35
Speaker A
have a lot of different people that come on this program and are trying to make um activist moves that you've been successful with we had athletes over the summer uh one player from the wnba people that are told you know
01:49
Speaker A
So Jerry, let's go to you with that. We have a lot of different people that come on this program and are trying to make activist moves that you've been successful with. We had athletes over the summer, one player from the WNBA, people that are told, you know, "Shut up and dribble." Other people are told, "Stay in your lane." How did you both navigate this? How were you able to sell ice cream and be activists at the same time? Is it because it was ice cream?
02:03
Speaker A
ice cream no you know and it's interesting because we were told those exact same things when we were starting out not just dribble but stay in your own lane you should concentrate on the operations of your business just make good ice
02:21
Speaker A
No. You know, and it's interesting because we were told those exact same things when we were starting out. Not just dribble, but stay in your own lane. You should concentrate on the operations of your business, just make good ice cream and sell it, and everything will be fine. But that's not who we are as people, and that's not what the company is about. And certainly, there has been pushback over the years. Not everybody agrees with what Ben Jerry's is doing. But it turns out people really respect businesses when they use their power to talk about social issues and not just think about themselves, about maximizing how much money they can make.
02:40
Speaker A
but it turns out people really respect businesses when they use their power to talk about social issues and not just think about themselves about maximizing how much money they can make so you're both still actively using your own platforms to fight for social change
03:01
Speaker A
So you're both still actively using your own platforms to fight for social change, and right now it's police reform and more specifically something called qualified immunity. So we want to explain to everyone at home exactly what that is, and we have a graphic here to help us do it. So qualified immunity helps protect police and other government officials from being sued in civil court for misconduct. Jerry, I want to start with you, and then I would love to hear your thoughts, Ben. Why are you both so focused on this particular issue?
03:13
Speaker A
police and other government officials from being sued in civil court for misconduct jerry i want to start with you and then i would love to hear your thoughts ben why are you both so focused on this particular issue well there
03:30
Speaker A
Well, there are many issues involved with criminal justice reform, law enforcement reform. This particular one is about having police be accountable for their actions. And, you know, for Ben and me, having been in business for 40 years, we understand that accountability is the key to achieving your desired results. And here we have a situation where police who are hired, working for us, and given the right to use lethal force do not have that accountability. And it breaks down trust between communities and the police. And there are thousands of people who have been harmed by police brutality, naming unarmed killings, and there's no way for these people to get justice.
03:52
Speaker A
key to achieving your desired results and here we have a situation where police who are higher working for us and given the right to use lethal force do not have that accountability and it breaks down trust between communities and the police
04:13
Speaker A
So Ben, a lot of companies when they are striking out or working in the activist space, they are close to their mission. You know, maybe you're an outdoor company and you're doing something on the environment. Listening to what Jerry just talked about, what does focusing on something like this have to do with ice cream? What does it have to do with food? And does that even matter?
04:35
Speaker A
space they are close to their mission you know maybe you're an outdoor company and you're doing something on the environment listening to what jerry just talked about what does focusing on something like this what does it have to do
04:51
Speaker A
I think it's pretty clear that business has now become the most powerful force in our society. You know, if business wants something to happen in our government, it happens. All of the thousands of lobbyists, the billions of dollars every year that are spent on influencing legislation, influencing elections, are pretty much, I'd say, 90 percent done by business. Business needs to take responsibility for more than just its own narrow self-interest. If you have the most powerful force in your society that cares only about their bottom line, their financial profits, you've got a society that is screwed because you've got the most powerful force that's saying, "We're not going to be a responsible member of the society. We don't care what happens in the society as a whole. All we care about is making our money." And so at Ben and Jerry's, we're saying we are a member of the community. We have concerns about our community in general. And when there's people in our community, mostly Black people and people of color, that are getting brutalized and killed time after time after time, and the police, the rogue policemen who have committed these crimes are not held accountable, that's a time when that most powerful force in our country, business, has to finally take a stand.
05:05
Speaker A
to happen in our government it happens uh all of the thousands of lobbyists the billions of dollars every year that are spent on influencing legislation influencing uh elections are pretty much i'd say 90 done by business business needs to take responsibility for more
05:34
Speaker A
What would you say is the best way in order to either force, you know, politicians or even work with them to make some of these legislative changes? Is it saying, "Hey, you know, if you are a more progressive candidate, for example, or if you are a candidate that supports, you know, criminal justice reform, we're going to throw, you know, a couple million dollars or a couple thousand dollars behind your campaign"? Or even on the reverse end, you know, if you are a politician who doesn't support some of these initiatives, does it require, you know, a company like Ben and Jerry's or a company like Amazon, for example, to go out there and say, "Hey, you know what? We're actually going to put a bunch of money behind your opponent to make sure that you aren't re-elected"?
05:52
Speaker A
force that's saying we're not going to be a responsible member of the society we don't care what happens in the society as a whole all we care about is making our money and so at ben and jerry's we're saying
06:07
Speaker A
Well, Ben & Jerry's doesn't support any candidates or any political parties. And I think what Ben & Jerry's tries to do, what Ben and I try to do, is to activate people to get involved in issues. One of the great things about Ben & Jerry's is the company does make ice cream. They asked about ice cream before. The company is able to use its ice cream to connect with people, to communicate about issues. And I think one of the best things the company does is to partner with advocacy nonprofit organizations who are the experts in the issues to work with them. You had Mr. Newman on from the ACLU. Ben & Jerry's has worked with the ACLU, Color of Change, the Advancement Project, National Office, and I think that's how Ben & Jerry's becomes so effective by using its ice cream and its voice. You know, I think business's most powerful tool in general is its voice. That's what business is doing with all those lobbyists in Congress. If business really wanted to make sure that this was a just country, they would tell their lobbyists, "Hey, work on this issue of qualified immunity."
06:29
Speaker A
police the rogue policemen who have committed these crimes are not held accountable that's a time when that most powerful force in our country business has to finally take a stand what would you say is the best way in
06:48
Speaker A
Before we go to break, I kind of want to address, I don't want to call it the elephant in the room, but I think it is something that a lot of folks think about, which is that you are two white men, and you guys are very outspoken on these issues of racial justice, on racial equity. And this is something you have both chatted about with me before, and I would love just for you to give the audience again why you both feel it is so important for you both as white men to take a stand and to be really involved in pushing for racial equity, racial justice.
07:02
Speaker A
you know a criminal justice reform we're going to throw you know a couple million dollars or a couple thousand dollars behind your campaign or even on the reverse end you know if you are a politician who doesn't support some of
07:13
Speaker A
Well, the first thing I'll say is this is not just a Black problem. This is a white problem. And for things to get any better, white people need to be out front. And I'm the first to acknowledge it is not always comfortable. It is not always easy. And this is one of those times where you have to just say, "I'm gonna do what's right. I'm gonna do something even if it's uncomfortable for me."
07:24
Speaker A
opponent to make sure that you aren't re-elected well ben jerry's doesn't support any candidates or any political parties and i think what ben jerry's tries to do what ben and i try to do is to activate people to get involved in
07:41
Speaker A
Ben, I would love to get your thoughts on this.
07:59
Speaker A
things the company does is to partner with advocacy non-profit organizations who are the experts in the issues to work with them you had uh mr newman on from the aclu ben jerry's has worked with the aclu color of change the advancement project
08:18
Speaker A
You know, I think the reality of our country is that white people have the power. We are the huge majority, and so when we have police actin-
08:39
Speaker A
lobbyists in congress if business really wanted to make sure that this was a just country they would tell their lobbyists hey work on this issue of qualified immunity um before we go to break i kind of want to address i don't want to call it the
09:00
Speaker A
elephant in the room but i think it is something that a lot of folks think about which is that you are two white men and you guys are very outspoken on these issues of racial justice on on racial equity
09:13
Speaker A
uh and this is something you have both chatted about with me before and i would love just for you to give uh the audience again why you both feel it is so important for you both as white men
09:24
Speaker A
to take a stand and to be really um involved in pushing for racial equity racial justice well the first thing i'll say is this is not just a black problem this is a white problem and for things to get any better
09:43
Speaker A
white people need to be out front and i'm the first to acknowledge it is not always comfortable it is not always easy and this is one of those times where you have to just say i'm gonna do what's right i'm gonna do
09:56
Speaker A
something even if it's uncomfortable for me ben i would love to get your thoughts on this uh you know i think the reality of our country is that white people have the power we are the huge majority and so when we have
10:22
Speaker A
police acting in our name and with our money that are abusing and brutalizing and shooting black americans in the back it's our problem they're the ones that are suffering we're the guys that are tacitly allowing it to continue
10:43
Speaker A
and we have to stand up and say no we're not going to do that anymore it's our problem because we have the power to solve it i know you've been listening in and have a few questions of your own for ben
10:58
Speaker A
cohen and jerry greenfield that's right kristen i just couldn't wait to jump in but you guys had a great conversation in the previous block so let's just keep it going so ben and jerry but i'll start with ben
11:10
Speaker A
when it comes to the campaign to stop qualified immunity are you ever worried that you might be demonizing all police or that law enforcement might get some of them might feel hurt and not want to buy ben and jerry's ice
11:24
Speaker A
cream we've been very clear throughout the campaign that we support in general the amazing police officers that are going above and beyond the call of duty to protect and serve the reality is that policing will never work effectively if there is not trust
11:48
Speaker A
between the community and the police and trust is a two-way street without accountability you will never be able to have trust in the police and so police you know the police you know the fraternal order of police says that policemen must have more
12:10
Speaker A
rights than the everyday person uh you know the everyday person is accountable for their actions but we allow our police to use lethal force in our name that's the only element of our society that we allow to use lethal force in our
12:30
Speaker A
name they should be held more accountable and uh you know sometimes we talk with the the police and they say well if our officers are going to be held accountable for their actions we're not going to be able to recruit
12:48
Speaker A
officers and my answer is that i don't want any police officers that are not willing to be held accountable for their actions you know what we say is love the good ones prosecute the bad ones eliminating qualified immunity the only people it
13:10
Speaker A
will hurt are bad cops so at the campaign to end qualified immunity we're clearly saying this is not anti-police this is anti-bad police hey real quick before we let you go can apple or amazon be like ben and jerry's are they just
13:31
Speaker A
too big ben i think any company can be like ben and jerry's to stand up for the things that our country is supposed to be about justice equality fairness and that's basic i mean uh you know when when people are getting
13:54
Speaker A
shot when they haven't done anything wrong by police and the police are not held accountable that is unjust and you can help out and join in by going to the campaign to end qualified immunity.org or cteqi.org if that's easier that's gonna have to be
14:20
Speaker A
everyone's homework thanks so much for joining us and having this conversation
Topics:Ben & Jerry'sice cream activismsocial justicequalified immunitypolice reformcorporate responsibilitycriminal justice reformbusiness activismracial justiceUnilever

Frequently Asked Questions

Why do Ben & Jerry's founders believe activism is important for their brand?

They believe activism aligns with their customers' values of justice and fairness, creating a strong bond and respect for the company.

What is qualified immunity and why is it a focus for Ben & Jerry's founders?

Qualified immunity protects police from civil lawsuits for misconduct, which the founders argue prevents accountability and breaks trust between police and communities.

How do the founders justify addressing social issues unrelated to ice cream?

They argue that business is the most powerful societal force and must take responsibility for broader social issues beyond just making profits.

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