Speaker A
Hello, colleagues. Welcome to our second lesson dedicated to AI governance. Last time, we learned the basics of AI governance, unpacked its structures, the three pillars—people, processes, and technology—and saw how governance is embedded into the lifecycle of AI systems. We agreed that governance is a system that answers the question of how we make decisions. Today we’ll talk about the core of that system and answer a fundamental question: why do we consider some decisions to be right? We’ll dive into the world of AI ethics. In this lesson, we’ll learn what AI ethics is and why it has become critically important right now. We’ll examine the key difference between ethics and law. We’ll get acquainted with the core ethical principles that underpin responsible AI development and see how they come into conflict with one another in crisis situations. And most importantly, we’ll build a bridge from theory to practice and go step by step through how ethical values turn into code, processes, and metrics inside the operating model of AI governance. I hope this important lesson will be useful and interesting for you. So, if you don’t want to miss the next lessons, subscribe to the channel. And now let’s begin. Allow me to start with a story unfolding right now before our eyes. Imagine a popular AI chat designed for conversation and support. Teenagers trust it more than people and share their most intimate thoughts, including suicidal ideation. And then, after one of these conversations, a tragedy occurs. An investigation begins. The technical specialists pull the logs. The algorithm functioned flawlessly. It detected the risk and responded according to the best protocol recommended by psychologists. It offered resources, helpline numbers, and showed support. The lawyers confirm: the company did not violate a single law. On the contrary, it took all reasonably possible measures while simultaneously protecting the user’s privacy, as required by legislation. But here comes the main question, the one for which there is no answer either in code or in law: should the company have intervened? Should it have broken one user’s confidentiality to possibly save their life and notify emergency services or the parents? This is not a hypothetical task. This is a sharp ethical dilemma currently facing the largest technology companies in the world. This situation perfectly illustrates what we discussed in the previous lesson. We have an excellent technical solution, all governance procedures have been followed, but something critical is missing. We lack an ethical compass that helps us answer not the question “how do we act?” but the question “what is right?”. And this example is a perfect illustration of where the responsibility of engineers and lawyers ends and the territory of ethics begins. So what is ethics in the context of artificial intelligence? If AI governance is the traffic rules, then ethics is our moral compass that helps us chart the route itself. It doesn’t tell us what speed to drive; it helps us decide where we want to arrive at all and which roads are fundamentally unacceptable to us. Formally, AI ethics is a branch of applied ethics that studies and resolves moral dilemmas associated with creating and using AI systems. Put simply, ethics helps us answer uncomfortable questions for which there are no answers in technical specifications or even in laws. Should we do this, even if we can? What unintended consequences might our decision have for individuals and for society as a whole? Which values and interests are we embedding into the algorithm? And here it’s critically important to distinguish two concepts: ethics and law. Many people think that if a system complies with the law, then it is automatically ethical. This is a dangerous misconception. The law is a minimum standard. It tells us what must not be done to avoid punishment. Ethics is a desired standard. It helps us determine what ought to be done to be a responsible company and avoid harm. And to understand how ethics and law work together in practice, let’s examine one of the most famous examples. You have probably heard of the classic trolley problem. An out-of-control trolley is hurtling toward five workers, but you can switch the track so it hits only one person on the other line. For many years this was only a thought experiment, but with the emergence of self-driving cars it turned into a real engineering and ethical problem. Whom should the system save in an unavoidable crash: the passenger or the pedestrian? While the world argued, Germany proposed one of the most balanced approaches. A special government ethics commission did not try to decide who is more valuable, but reframed the question itself. It developed a set of clear rules. Priority number one: avoid the dilemma. The system’s primary task is to avoid getting into situations of moral choice at all, and to prevent accidents. Priority number two: human life outweighs property. In any situation, the system must strive to preserve life—even at the cost of damaging the vehicle. Priority number three: no discrimination. The system has no right to make decisions on the basis of age, gender, or any other criterion. Any arithmetic of victims is also impermissible. And arguably the most important conclusion: ethics is not delegated to the machine. At the critical moment the algorithm must not “choose”; it is obliged to trigger a pre-defined, technically safe protocol—emergency braking. But that was only the beginning. These conclusions became the foundation for Germany’s law on autonomous driving. Thus, an ethical principle turned into a legal norm mandatory for any automaker. So what’s the main lesson of this story for us? That responsible AI governance is a process of translating ethical values into the language of engineering requirements and legal norms. This is precisely the working model of AI governance in action, proving that ethics is not an obstacle to innovation, but its necessary foundation. How do we make abstract ethics concrete and applicable? There is a broad consensus around several key principles. These are the coordinates for our moral compass. Fairness and non-discrimination: the system must not systematically discriminate against or disadvantage specific groups of people. Transparency and explainability: we must understand and, in certain cases, be able to explain why the system made a particular decision. Accountability and responsibility: there must be a clearly defined accountable party for the system’s operation and its consequences. Privacy: the system must respect private life and collect and use data only within necessary limits. Reliability and safety: the system must behave predictably, be protected from hacking, and not cause harm. Societal well-being: the ultimate goal of creating AI is to benefit people, not harm them. These principles aren’t just fine words. They are practical criteria by which we can evaluate our AI systems. So, we have a fine set of principles. But what happens when they come into direct conflict with one another? Let’s consider a case from South Korea during the pandemic. To avoid a lockdown, the government implemented an aggressive contact-tracing system by analyzing GPS, camera recordings, and transactions. From the standpoint of the principle of societal well-being, it was a resounding success. The economy functioned, mortality was relatively low. But this success exacted a price in other principles. Privacy was sacrificed. The route details were so granular that people were easily identified, leading to public shaming and job loss. Fairness suffered: those whose data were exposed became outcasts. Before us is a cruel ethical equation. South Korea consciously sacrificed individual privacy for collective health. This example leads us to two paramount conclusions. Conclusion one: ethics is contextual. These principles are not dogma.