Google Business Profile Restoration Case Study 2026 | S… — Transcript

Case study on restoring a suspended Google Business Profile and Local Services Ads account by Ali Raza Marketing.

Key Takeaways

  • Restoring a suspended Google Business Profile requires detailed compliance audits and documentation.
  • Verification videos must meet Google’s specific requirements to be accepted.
  • Coordinated efforts between the marketing team and Google support are essential for successful reinstatement.
  • Website quality, security, and consistent business information across platforms impact profile eligibility.
  • Client communication and patience are important throughout the suspension resolution process.

Summary

  • Ali Raza, owner of a Google partner company, presents a case study on restoring a suspended Google Business Profile for a client in the legal industry.
  • The client’s profile was suspended due to eligibility and verification failures, including verification video issues and policy compliance.
  • The team conducted extensive audits on the client’s website, including homepage content, CTAs, compliance pages, privacy policies, and website security.
  • Multiple compliance documents and business verification submissions were prepared and sent to Google.
  • The Local Services Ads account was also suspended and restored as part of the project.
  • A detailed video was created to meet Google’s verification requirements.
  • The profile was successfully reinstated, confirmed by Google via email, and became visible on Google Search and Maps.
  • The client, a lawyer based in Las Vegas, provided a positive review praising the professionalism and responsiveness of Ali Raza’s team.
  • The video also highlights additional services offered by Ali Raza Marketing, including Google Ads management, Merchant Center management, web design, and Shopify development.
  • The case study demonstrates the importance of thorough compliance, documentation, and persistence in resolving Google Business Profile suspensions.

Full Transcript — Download SRT & Markdown

00:00
Speaker A
Hello and welcome everyone. Today in this video, I'm going to discuss regarding one of the Google Business Profile restoration case study where we were able to restore one of the client Google Business Profile which was initially originally suspended, was not approved by the Google, and we worked around and restored it.
00:22
Speaker A
But before I start, let me introduce myself, my name is Ali Raza and I'm owner of a Google partner company and we help clients with Google Ads suspensions, Google Ads disapprovals, Google Merchant Center suspensions, disapprovals, and Google Business Profile suspension, plus, you know, we work with the management and SEO optimization.
00:42
Speaker A
So in case if you need Google Ads management, Google Merchant Center, Google Business Profile management, we should be your one full-fledged company, apart from this we also offer web designing and Shopify development as well, so if you want to see the details of our services, you can simply click on the link in the description and know more about our businesses before you start with us.
00:59
Speaker A
So before we start, now I did a complete introduction, let's we can start on this.
01:45
Speaker A
So this is the client website and I'm going to show you the field suspensions and then how we were able to get this business profile approved.
01:56
Speaker A
So let's get started on this.
02:00
Speaker A
Three errors were over there, the first error was your business profile has been disabled, your business is not eligible for a business profile, your business is not eligible for a business profile, learn more about our restriction policy, this was the suspension we got.
02:13
Speaker A
The second was your verification failed, submit a new video, your verification video didn't meet all of the requirements for the Google Business Profile and submit the new video, what needed to include, provided a surrounding and other things as well.
02:26
Speaker A
And you will see around over here that your business is not visible to customers, so it's a lawyer's industry, Las Vegas is a target location in USA.
02:40
Speaker A
This is the client details.
03:20
Speaker A
So when we start, once we started around, there were few things, you know, which we did, we had to do a lot of compliances, there was a lot of work done by the Google, by my team, you can see around few of the emails being sent by my team, other emails and then Google support.
03:46
Speaker A
Because their local service ads account was suspended as well, so we had to restore, so this is another compliance report, you may see around over here, everything was looked around including tax identification, business ownership, business office location, office location, Google Business Profile details.
04:19
Speaker A
Profile suspension, verification issues, interview, website compliance improvements, some suggestions, you know, the major implements audits were implemented, policy compliance was done, then video was made, I'm going to show you and then I'm going to come back with you with the approved location and the client review as well.
04:59
Speaker A
So I'm going to show you few of the audits.
05:05
Speaker A
So these are few of the audits where, you know, we we did was some changes on the homepage, some wordings, some CTAs, the CTAs call to actions also increase your sales as well just to keep you in mind.
05:22
Speaker A
Some fact page, other things, so you can see around for the Google Business Profile, a good website was also necessary along with the wording, text, contacts, everything over here.
05:40
Speaker A
See another day, another audit, even the favicon, header, top, all other pages, compliance page, fact page, privacy, testimonial, service area, cookie policy, disclaimer, everything was done for the compliance.
05:57
Speaker A
You may see around over here, about us page, even the about us page was remapped, you can see around the website speed was slow, we also looked around for this, there were some security issues as well on the website, knowingly or unknowingly this could be a plugin, theme issue, error issue or any other issue or audited plugin or sometimes it's a font issue as well.
06:38
Speaker A
Then we, you know, some business verification submissions was being done, another over here and other, you know, submission of the business.
06:50
Speaker A
Some card statement, I'm sorry I cannot show you all of these things, but just, you know, to tell you product description, all of the things, compliance documents are over there.
07:02
Speaker A
Some another day, another audit for the account.
07:12
Speaker A
You may see around another compliance audit was done over here, some small changes.
07:24
Speaker A
Now a lot of work was done with the team.
07:31
Speaker A
And you can see around business verification page, some documentation.
07:39
Speaker A
Another compliance issues report, some small errors as well.
07:45
Speaker A
And other over here, this is now for Google Ads transparency report, so this was also necessary, although it's a project for the Google Business Profile.
08:10
Speaker A
You can see around over here, the documentation, the pictures, we also made a complete video just in case if you are being worried for that, don't worry.
08:26
Speaker A
You can see around this is another case over here for Google Map, you can see around this was working.
08:33
Speaker A
Another website action fixes, some small changes, plus all need to reflect on the Google Business Profile, all should have the same content, same data.
08:43
Speaker A
And one thing more is missing, let me show you just a second, no, this is that's it and then we finally got some mails.
08:52
Speaker A
So I'm going to show you, first of all, I'm going to show you the, this is the page finally which was able, we were able to get it up.
08:58
Speaker A
This is an email, you know, which we got, hello, thank you for contacting the Google Business Profile team about your business information being removed from Google, from the information you provided, I'm happy to confirm that we were able to reinstate the Business Profile for you, no further action is required on your part to verify at this time, after the profile is live again, it may take a few days for it to start appearing on Google, to check whether your profile is showing, type your business name and address into Google search.
10:00
Speaker A
You can update your business information as needed through the 'Edit Profile' option in your Business Profile on search, to ensure that your business doesn't get removed again.
10:09
Speaker A
So yeah, it's a happy moment for us that the Google Business Profile was finally restored, another over here, you can see that the page is finally restored with verified status as well, and another I'm going to show you over here that, you know, what we did was we looked around for this one and then you may see around, we found the page and then you can click and, you know, it will be landed over here.
10:29
Speaker A
So yeah.
10:32
Speaker A
After this, now moving back to over this, I'm going to show you the business over here.
10:38
Speaker A
So the business is now finally over here, now I'm going to refresh, you know, in front of you, so you guys can see, this is the business and sorry, this is the business and you can simply click over here.
10:55
Speaker A
You can see you manage this business profile, so yeah, we do manage this business, manage your business profile over here and I can manage it over here.
11:04
Speaker A
So you can see this is the profile I manage.
11:10
Speaker A
And this is the website of the client.
11:12
Speaker A
And another interesting feature I wanted to, you know, tell about our services.
11:19
Speaker A
I asked our reviews.
11:21
Speaker A
And the client happily gave a review as well.
11:24
Speaker A
So look around.
11:25
Speaker A
The name of the owner, Jennifer.
11:28
Speaker A
Yeah, I hope you got it.
11:30
Speaker A
Her name is Jennifer, yes, so we are, we were indirectly in touch with her and she was very patient and supportive during all the process to get it removed and up.
11:40
Speaker A
So you can see the review.
11:41
Speaker A
And I wanted a few days before.
11:43
Speaker A
Reading this video.
11:44
Speaker A
You see, I have dealt with Ali and his team on two separate occasions to unsuspend a Google My Business Profile, you know, GMB is a Google Business Profile, you know, it's my business to Google Business Profile.
12:00
Speaker A
So to unsuspend a GMB account and to unsuspend a LSA Local Services Ads account.
12:10
Speaker A
These people are the most professional and responsive individuals I've ever dealt with, initially I was unsure about hiring them, but I went with my gut feeling and they worked non-stop on my cases and were successful.
12:30
Speaker A
Thank you Ali, Zargham, Arfa, Hassan and others for working relentlessly on the issues with my Google My Business and Google Ads.
12:40
Speaker A
So yeah.
12:41
Speaker A
Very happy that we were able to successfully restore the Google Business Profile.
12:50
Speaker A
So if your Google Business Profile is suspended for any reason, even deceptive material or content or any other issue.
13:00
Speaker A
Or if someone has reported and which is why it's suspended.
13:10
Speaker A
Or if you need a help with other Google products including Google Ads management, Google Ads suspensions, Google Merchant Center suspension, Google Merchant Center management, Google Business Profile suspension, Google Business Profile management.
13:20
Speaker A
Also we help clients with WordPress, Shopify and all other.
13:24
Speaker A
So yeah, we are a full-fledged company and we offer a bundle of products.
13:30
Speaker A
We are also being known as Google partners and you can verify our authenticity by clicking on the link in the description.
13:37
Speaker A
Our company name is Aarswebs.com and we help clients with all of these features.
13:44
Speaker A
So yeah, have a visit on our services and we look forward working with you.
13:47
Speaker A
I hope you like this video.
13:50
Speaker A
Thank you for watching, take care and bye bye.
Topics:Google Business ProfileGoogle My Businessprofile suspensionprofile restorationGoogle Ads suspensionLocal Services AdsGoogle Merchant Centerbusiness verificationSEO optimizationAli Raza Marketing

Frequently Asked Questions

What were the main reasons for the Google Business Profile suspension?

The profile was suspended due to eligibility issues, failed verification video submissions, and non-compliance with Google's policies.

How did Ali Raza Marketing restore the suspended profile?

They conducted thorough audits, improved website compliance, submitted proper verification documents and videos, and coordinated with Google support to reinstate the profile.

What additional services does Ali Raza Marketing offer besides profile restoration?

They provide Google Ads management, Merchant Center management, SEO optimization, web designing, and Shopify development services.

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