**How To Unbind Device | The Device Has Already Been Added by Another Account — Transcript & Summary | SozAI**
Source: https://sozai.app/transcript/how-to-unbind-device-the-device-has-already-been-adde-transcript/

Learn how to unbind a Hikvision device from another account and successfully add it to your Hik-Connect account using SADP tool and verification codes.

## Key Takeaways

- Devices bound to another account can be unbound using the SADP tool and proper credentials.
- Verification codes are essential for unbinding and re-adding devices.
- Users must log in to hik-connect.com to manage device bindings.
- Successfully unbound devices can be accessed through Hik-Connect app or iVMS-4200.
- Following the step-by-step process resolves common device binding issues.

## What the video covers

- Demonstrates the issue of a device already added by another Hik-Connect account.
- Shows how to log in to hik-connect.com via Google Chrome.
- Explains how to find the device serial number needed for unbinding.
- Guides through using the SADP tool to locate the device and select 'Unbind'.
- Details the process of entering username, password, and verification code to confirm unbinding.
- Confirms successful unbinding of the device from the previous account.
- Illustrates how to add the device again to the new account using the verification code.
- Mentions where to find the verification code in the Platform Access menu.
- Verification code is the same as the Stream Encryption password.
- Final confirmation that the device is added successfully and accessible via Hik-Connect app or iVMS-4200 software.

Answers

## Questions about this video

What tools are used in this video to unbind and then add a device?

The video demonstrates using SADP tools to unbind the device. After unbinding, the device is added using the Hik-Connect web browser interface, and can then be accessed via the Hik-Connect App or IVMS 4200.

## Full Transcript — Download SRT & Markdown

00:03

Speaker A

Hello

00:08

Speaker A

I will show to you How to reset cloud or unbound device

00:32

Speaker A

For the device that already added by another account

00:59

Speaker A

Ok,

01:43

Speaker A

The first i will show to you what the problem

02:20

Speaker A

I will show with web browser

03:20

Speaker A

Login hik-connect with google chrome

03:47

Speaker A

access www.hik-connect.com

05:05

Speaker A

you can login in here input your username and password

05:43

Speaker A

And then, try to add device

06:45

Speaker A

Get your device serial number

08:20

Speaker A

The serial number is : D03846513

10:15

Speaker A

Ok,

10:20

Speaker A

I will show to you how to solve

10:35

Speaker A

First, open sadp tools

10:55

Speaker A

Checklist the device

11:49

Speaker A

Click Unbind

12:14

Speaker A

Input Username and Password Your Device And Then input Verification code

13:42

Speaker A

Then Click Confirm

14:03

Speaker A

Unbind Succeeded

14:17

Speaker A

Now

14:59

Speaker A

Now, we can try add again

15:26

Speaker A

Now, already can add

15:41

Speaker A

Click plus to add

15:57

Speaker A

And the input verification code

16:45

Speaker A

You can find verification code in menu Platform Access

17:04

Speaker A

I Will show to you

18:20

Speaker A

The Verification Code is same with Stream Encryption That is qwerty

18:56

Speaker A

Now we can input

20:10

Speaker A

Success Added

20:26

Speaker A

Device Added Successfully

20:48

Speaker A

Now you can access via hik-connect App

21:42

Speaker A

Or you can use IVMS 4200 in your laptop or computer

22:12

Speaker A

Ok, I think enought see you next video Thank you

Topics: Hikvision Hik-Connect unbind device reset cloud device SADP tool device binding verification code security camera device management IVMS-4200


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