**No access to the microphone — SozAI Help**
Source: https://sozai.app/help/recording/microphone-access/

# No access to the microphone

 Updated 6 October 2026 · 1 min read

**In short** If SozAI says “No access to the microphone”, allow the microphone in your phone’s settings: tap Open Settings on the recording screen and turn the microphone on for SozAI. Then return to the app.

## How to turn the microphone on

### iPhone and iPad

1. On the recording screen, tap Open Settings.
2. In the SozAI settings, turn on the Microphone permission.
3. Return to SozAI and start recording again.

### Android

1. On the recording screen, tap Open Settings.
2. In the SozAI app settings, open permissions and turn on Microphone.
3. Return to SozAI and start recording again.

## If there is no button or the settings screen looks different

Open your phone’s settings, find SozAI in the app list and check the microphone permission. Item names depend on the system version and the phone model.

## If the microphone is on but nothing is recorded

During a call the microphone is taken by the calling app. End the call and start recording again. See also [Recording on the phone was interrupted](https://sozai.app/help/recording/recording-stopped/).

If nothing helps, [Contact us](https://sozai.app/help/contact/).

**Did this help?**

## Related articles

- [Recording on the phone was interrupted](https://sozai.app/help/recording/recording-stopped/)
- [Can I record a call or video meeting on my phone](https://sozai.app/help/recording/record-call-on-phone/)
- [Which files can I upload](https://sozai.app/help/recording/supported-files/)

## In this article

- How to turn the microphone on
- If there is no button or the settings screen looks different
- If the microphone is on but nothing is recorded

**Did not help?** Write to us. We will attach this article so you do not have to explain it again. [Contact us](https://sozai.app/help/contact/?from=recording%2Fmicrophone-access)

**Did this help?**   [Contact us](https://sozai.app/help/contact/?from=recording%2Fmicrophone-access)


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