**Why I can’t buy minutes on a computer — SozAI Help**
Source: https://sozai.app/help/billing/buy-on-computer/

# Why I can’t buy minutes on a computer

 Updated 6 October 2026 · 2 min read

**In short** Subscriptions are paid for only in the App Store, Google Play and Mac App Store. You cannot buy Premium in the web version or on the website. Get it in the app, signed in to the same account, and it appears on the web.

## How to get Premium if you work on the web

### Web

1. Install SozAI on an iPhone, iPad, Android device or Mac. On the web, Buy minutes opens the same steps with links to the stores and, on a computer, a QR code for your phone.
2. Sign in to the app the same way as on the web: Profile → Account → Sign in or create an account.
3. Get Premium in the app.
4. On the web, open Account and click Refresh status.

## Why it works this way

SozAI subscriptions are sold and charged by the app stores, not by the website. That is why the Buy minutes button on the web takes no payment: it shows how to buy in the app. The service learns about Premium from the store.

## If Premium does not appear on the web

Most likely you signed in to the app a different way, or not at all. See [I bought Premium but my account doesn't have it](https://sozai.app/help/billing/premium-not-showing/).

**Did this help?**

## Related articles

- [I bought Premium but my account doesn’t have it](https://sozai.app/help/billing/premium-not-showing/)
- [What Premium includes](https://sozai.app/help/billing/what-premium-includes/)
- [One account on my phone, computer and Chrome](https://sozai.app/help/account/one-account-everywhere/)

## In this article

- How to get Premium if you work on the web
- Why it works this way
- If Premium does not appear on the web

**Did not help?** Write to us. We will attach this article so you do not have to explain it again. [Contact us](https://sozai.app/help/contact/?from=billing%2Fbuy-on-computer)

**Did this help?**   [Contact us](https://sozai.app/help/contact/?from=billing%2Fbuy-on-computer)


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